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Maintenance Guide

TE30, TE40, TE50, TE60, and TX50 Videoconferencing Endpoint V600R006C10

This document guides the operator to maintain the device
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Regularly Inspecting Devices

Regularly Inspecting Devices

By regularly inspecting and diagnosing devices, you can detect and rectify faults on the endpoint in a timely manner, ensuring that the endpoint runs properly.

Context

SMC2.0 inspection: The administrator can regularly inspect endpoints managed by the SMC2.0. The system supports line check, system performance check, H.323 check, SIP check, audio and video check, and video and presentation check. The administrator can check the inspection result to learn the running status of endpoints.

Prerequisites

  • Before performing the SMC2.0 inspection, ensure that the endpoints have been managed by the SMC2.0 properly.
  • If an endpoint is being upgraded or inspected or audio and video loopback is enabled on the endpoint, the endpoint fails to be inspected, and the endpoint in the inspection task is in the state of waiting to be re-inspected. After the endpoint upgrade or inspection is complete or audio and video loopback is disabled, the endpoint is inspected again.

Procedure

  1. Log in to the SMC2.0 web interface.
  2. Choose Devices > Device Inspection.

    The Device Inspection dialog box is displayed, as shown in Figure 6-4.

    Figure 6-4 Device Inspection dialog box

  3. Click Download Inspection Template to download the inspection template. Retain or delete inspection items in the template based on the site requirements.

    NOTE:

    You do not need to download the template if you already have an inspection template. You can directly modify the inspection template.

  4. Click Browse and select the modified inspection template.
  5. Click Next to access Add Devices to Inspect. Select devices to be inspected.

    If you select Partial inspection, you can click Add Device and select devices to be inspected in the device list.

  6. Click Start Inspection to start inspecting the devices. In the dialog box that is displayed, click Go to My Tasks to jump to the My Tasks page, as shown in Figure 6-5.

    Figure 6-5 Inspection task

    NOTE:
    • You can view the inspection progress on the My Tasks page or click Cancel to stop the inspection task that is being executed.
    • In the Task Details area on the My Tasks page, you can view the name, type, and status of the device to be inspected and click Export Inspection Result to download the inspection result.

  7. After the inspection is complete, click Export Inspection Result to download the inspection result. Analyze the inspection result to detect and rectify any faults in a timely manner.
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Updated: 2019-01-31

Document ID: EDOC1000184611

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