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Maintenance Guide

TE30, TE40, TE50, TE60, and TX50 Videoconferencing Endpoint V600R006C10

This document guides the operator to maintain the device
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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
Conference Control

Conference Control

Table 8-10 lists the troubleshooting methods for common problems you may encounter during conference control.

Table 8-10 Methods for troubleshooting common conference control problems

Problem

Possible Cause

Solution

While the endpoint is in use during a conference, you cannot view the desired site.

A site in the conference is being broadcast, and all the sites must view that site except the chair site and broadcast site.

Ask the chair site to stop site broadcast.

A site is having the floor, and non-chair sites cannot view other sites.

Ask the chair site to enable the discussion function.

The chair site has enabled the Voice Activation function.

Ask the chair site to disable the Voice Activation function.

No video is sent from the site you want to view.

Ask the related site administrator to troubleshoot the site video.

The View Site function is restricted on the RM or the SMC2.0.

Contact the videoconferencing system administrator to resolve this problem.

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Updated: 2019-01-31

Document ID: EDOC1000184611

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