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Maintenance Guide

TE30, TE40, TE50, TE60, and TX50 Videoconferencing Endpoint V600R006C10

This document guides the operator to maintain the device
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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
Upgrading Using the Mini System

Upgrading Using the Mini System

If the endpoint cannot start as usual because the local upgrade fails due to power outage or other incidents, you can use the mini system for the upgrade instead.

You can use the mini system for upgrades whenever the endpoint software malfunctions. This method can be repeatedly used, and can ensure successful software upgrades when there are no hardware failures.

Preparing for the Upgrade

Before the upgrade, note the following prerequisites:

  • Save the software package for upgrading on the computer.
  • Connect the computer to the endpoint through a crossover cable or specify the IP addresses of the computer and the endpoint in the same segment.
  • Obtain the upgrade password. The upgrade password is Change_Me by default. For details, see Upgrade Password.
  • The default administrator user name and password of Telnet is debug and Change_Me respectively. If you forget the password, use the mini system to restore the endpoint to its default settings. For details, see Restoring Systems to Default Settings.

Performing an Upgrade

  1. While the endpoint is restarting or powering on, press and hold the MODE or RESET button.

    • TE30: Press and hold the MODE button for 10 seconds.
    • TE40&TE50&TE60&TX50: Press and hold the RESET button for 10 seconds.
    endpoint enters the mini system.
    NOTE:

    At this time, the endpoint has two IP addresses available: the static IP address of the normal system and the default IP address (192.168.1.1). If the connection setup using the normal system IP address fails or the endpoint IP address is dynamic and unknown, you can use the default IP address for the upgrade.

  2. Use Telnet to log in to the endpoint and run mnt upgswitch on to enable the mini system upgrade function.

    NOTE:

    By default, the mini system upgrade function is disabled.

  3. Extract the compressed file of the upgrade software on the computer.
  4. Run the upgrade program UpgMaster.exe.

    The upgrade dialog box is displayed.

  5. (Optional) Click Browse. Find and select the file in te.dat format.

    NOTE:

    By default, the path of the te.dat file is displayed in Upgrade File.

  6. In Remote Terminal IP Address, enter your endpoint IP address, for example, 192.168.1.1. Then click Upgrade.
  7. In the displayed dialog box, enter the upgrade password and click OK.
  8. Restart the endpoint.
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Updated: 2019-01-31

Document ID: EDOC1000184611

Views: 30133

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