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Maintenance Guide

TE30, TE40, TE50, TE60, and TX50 Videoconferencing Endpoint V600R006C10

This document guides the operator to maintain the device
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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
Checking the System Information

Checking the System Information

To ensure that your endpoint runs properly, check its system information regularly.


Regularly check the system information of the endpoint to know its conference resources and capabilities, facilitating appropriate allocation of conference resources.


The conference capabilities of the endpoint are determined by the license loaded on the endpoint.


  1. Log in to the endpoint web interface as the administrator.
  2. Choose Maintenance > System Information.

    The System Information page is displayed, as shown in Figure 6-3.

    Figure 6-3 System information

  3. Check the items described in Table 6-6.

    Table 6-6 Items to check




    The audio codec capability works properly.


    The video codec capability works properly.


    • The IP address can be obtained.
    • The device meets the conference requirements.

    Built-in MCU

    Check whether the device supports the built-in MCU. If the built-in MCU is supported, check its resources.

    If the built-in MCU stops working after its license expires, import a new license in time.


    Check whether the device supports SIP-based communication.

    Dual stream

    Check whether the device supports dual-stream calls.

    H.235 Encryption

    Check whether the device supports H.235 encryption.


    Check whether the device can communicate with a Lync client.


    Check whether the device supports the SVC function.


    Check whether the device supports Wi-Fi access.


    Check whether the device supports PSTN access.

    Maximum presentation resolution

    Check the maximum presentation resolution of the device.

    Maximum encoding capacity

    Check the maximum encoding capability of the device.

    Maximum encoding capacity

    Check the maximum decoding capability of the device.

    License validity period

    Check whether the license expires.

    If it has expired, purchase and import a new license.

    Network Diagnostics Client

    Check whether the network diagnostics client is connected properly.


    Check the device ESN.

    MAC address

    Check the MAC address of the device.

Updated: 2019-01-31

Document ID: EDOC1000184611

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