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Huawei SAP HANA Appliance Single Node Installation Guide (KunLun 9008 and 9016) 11

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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
Responsibility Matrix

Responsibility Matrix

SAP defines a clear responsibility matrix for SAP HANA projects.

Table 12-1 Tasks and Responsibilities

Phase

Task

Responsible

Provisioning/Setup

  

Installation of Hardware

Hardware Partner

  

Installation of Operating System

CSP

  

Installation of SAP HANA Platform

CSP

  

Adding additional SAP HANA database instances (MCOS)

Customer

  

Data Source Connectivity

Customer

  

Installation of SMD Agent

Customer

Maintenance

  

Patching of Firmware

Customer (*)

  

Patching of Operating System

Customer (*)

  

Patching of SAP HANA platform components

Customer

  

Patching of peripheral components

Customer

  

Upgrade of Operating System

Customer (*)

  

Update of SAP HANA platform components

Customer

Operations

  

General administration of SAP HANA database

Customer

  

Backup and Recovery

Customer

  

Bare Metal Recovery

Customer

  

SAP HANA System Monitoring

Customer

  

SAP HANA Database Monitoring

Customer

  

Installation of third party software components

Customer

Support

  

Issue Handling Process

SAP, Customer (*), (**)

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Updated: 2019-11-07

Document ID: EDOC1100004728

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