No relevant resource is found in the selected language.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Read our privacy policy>Search

Reminder

To have a better experience, please upgrade your IE browser.

upgrade

FusionAccess V100R006C20 Alarm Handling 05 (FusionSphere 6.3.1)

Rate and give feedback:
Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
1000030 Unregistered VM Number Exceeds the Threshold Value

1000030 Unregistered VM Number Exceeds the Threshold Value

Description

After the alarm module is enabled, it detects allocated VMs once an hour. If the alarm module detects that the number of unregistered VMs exceeds the threshold (10 by default), this alarm is generated. This alarm is automatically cleared if the alarm module detects that the number of unregistered VMs does not exceed the threshold.

Attribute

Alarm ID

Alarm Severity

Auto Clear

1000030

Critical

Yes

Parameters

Name

Meaning

Alarm ID

Identifies an alarm. Each alarm is uniquely identified by an alarm ID and an alarm name.

Alarm Severity

Indicates the severity of an alarm. Value:

  • Critical: indicates that a fault affecting services provided by the system occurs. You need to rectify the fault immediately. If a device or resource is faulty, rectify it immediately even if the fault occurs during non-working hours.
  • Major: indicates that a fault affecting the service quality of the system occurs. You need to rectify the fault immediately. If the service quality of a device or resource is degraded, rectify it immediately during working hours.
  • Minor: indicates a fault that does not affect service quality. To prevent more serious faults, this type of alarm needs to be observed or handled if necessary.
  • Warning: indicates a fault that may affect service quality. This type of alarm must be handled based on the error type.

Alarm Name

Identifies an alarm. Each alarm is uniquely identified by an alarm ID and an alarm name.

Object Type

Specifies the type of the object for which the alarm is generated.

Alarm Object Name

Specifies the name of the object for which the alarm is generated.

Component Type

(This parameter exists only in FusionManager.)

Specifies the name of the component for which the alarm is generated.

Generation Time

Specifies the time when the alarm is generated.

Clear Time

Specifies the time when the alarm is cleared.

Clear Mode

Specifies whether the alarm is manually or automatically cleared.

Operation

Specifies the operation that can be performed on the alarm.

Value: Manually Clear Alarm

Impact on the System

Users cannot log in to an unregistered VM using the WI.

Possible Causes

  • The network is faulty.
  • The HDP services of user VMs are abnormal.
  • The HDC server is not running properly.
  • The time difference between two HDC servers exceeds 3 minutes.

Procedure

Use the desktop cloud connection repair tool to repair the VMs.

  1. Does the user have the rights to log in to a VM?

    • If yes, choose FusionCompute > Resource Pools > VM to find the unregistered VM, and log in to the VM using VNC.
    • If no, log in to the VM from the self-maintenance console on the WI.

  2. Choose Start > All Program > Huawei FusionAccess > FusionAccess Diagnostics .The Diagnostics Tool window is displayed.
  3. Click AutoRecover. Check whether options unrepaired.

    • If yes, contact Huawei technical support.
    • If no, go to Step 4.

  4. After 2 minutes, choose FusionAccess > Desktop > All Computers to check a VM is registered.

    • If yes, no further operation is required.
    • If no, go to Step 5.

  5. Restart a VM. After 5 minutes, check whether the VM is registered.

    • If yes, no further operation is required.
    • If no, go to Step 6.

Management side: Check the HDC server.

  1. Choose FusionManager > Monitoring or FusionAccess > Alarm to check whether the alarm on the HDC server still exists.

  2. For details about how to clear alarms, see 1001001 HDC Server Abnormal.
  3. Go to Step 9.

Management side: Check the time of the HDC server

  1. Log in to the active and standby HDC servers as user gandalf, and run dateto check whether the time difference between the active and standby HDC servers exceeds 3 minutes.

  2. For details, see 1000017 Communication Between the System and the NTP Server Is Abnormal.
  3. Go to Step 12.

Management side: Adjust the alarm configuration based on actual condition.

  1. Is the threshold for activating alarms too high?

    • If yes, go to Step 13.
    • If no, contact Huawei technical support.

  2. Log in to the active ITA server as user root.
  3. Run the shell command vim /opt/ITA/tomcat/ita/WEB-INF/conf/system/SystemConf.xml, to modify the SystemConf.xml file.
  4. Modify the following configurations.

    1. UnregisteredVmMonitor, the switch of the Unregistered VM Number Exceeds the Threshold Value monitor. Its default value is true. Change its value to false if you want to turn off this monitor. If the alarm already exists. It must be manually cleared.
    2. UnregisteredVmMonitorError, the threshold of the Unregistered VM Number Exceeds the Threshold Value monitor. Its default value is 10, which means it will report an alarm when the monitor find that over 10 VMs are unregistered and running. Change its value if needed.
    3. UnregisteredVmMonitorPeriods, the interval between two time of the monitor's execution. Its default value is 3600 seconds. The minimal value can be set is 600 seconds. Change its value if needed.

  5. Save the SystemConf.xml file. If the value of UnregisteredVmMonitorPeriods has been changed, restart the ITAService service to make it take effect.
  6. Login to the standby ITA server as user root. Make the same changes according to the Step 14 to Step 16.
  7. About 1 hour later (the time depends on the value of UnregisteredVmMonitorPeriods), Choose FusionManager > Monitoring or FusionAccess > Alarm to check whether the alarm still exists.

    • If yes, contact Huawei technical support.
    • If no, no further operation is required.

Related Information

None

Download
Updated: 2019-03-01

Document ID: EDOC1100010511

Views: 19678

Downloads: 11

Average rating:
This Document Applies to these Products
Related Documents
Related Version
Share
Previous Next