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FusionAccess V100R006C20 Alarm Handling 05 (FusionSphere 6.3.1)

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1006004 vAG Server Overload

1006004 vAG Server Overload

Description

After the vAG service is started, the vAG sends a heartbeat message to the ITA every 2 minutes to report the number of users and traffic. When the number of users or traffic exceeds the threshold (the ITA checks the traffic first), the ITA sends a vAG overload alarm. When the number of users or traffic is less than the threshold, the ITA automatically clears the alarm.

Attribute

Alarm ID

Alarm Severity

Auto Clear

1006004(1009004)

Major

Yes

Parameters

Name

Meaning

Alarm ID

Identifies an alarm. Each alarm is uniquely identified by an alarm ID and an alarm name.

Alarm Severity

Indicates the severity of an alarm. Value:

  • Critical: indicates that a fault affecting services provided by the system occurs. You need to rectify the fault immediately. If a device or resource is faulty, rectify it immediately even if the fault occurs during non-working hours.
  • Major: indicates that a fault affecting the service quality of the system occurs. You need to rectify the fault immediately. If the service quality of a device or resource is degraded, rectify it immediately during working hours.
  • Minor: indicates a fault that does not affect service quality. To prevent more serious faults, this type of alarm needs to be observed or handled if necessary.
  • Warning: indicates a fault that may affect service quality. This type of alarm must be handled based on the error type.

Alarm Name

Identifies an alarm. Each alarm is uniquely identified by an alarm ID and an alarm name.

Object Type

Specifies the type of the object for which the alarm is generated.

Alarm Object Name

Specifies the name of the object for which the alarm is generated.

Component Type

(This parameter exists only in FusionManager.)

Specifies the name of the component for which the alarm is generated.

Generation Time

Specifies the time when the alarm is generated.

Clear Time

Specifies the time when the alarm is cleared.

Clear Mode

Specifies whether the alarm is manually or automatically cleared.

Operation

Specifies the operation that can be performed on the alarm.

Value: Manually Clear Alarm

Impact on the System

The vAG capacity is about to reach the maximum. After the capacity reaches the maximum, the vAG cannot accept new desktop access requests from users.

Possible Causes

  • The current vAG traffic exceeds the threshold.
  • The number of users of the vAG exceeds the threshold.

Procedure

  1. Are there other vAGs in the current environment?

  2. Are other vAGs overloaded and in an alarming state?

    • If yes, go to Step 3.
    • If no, ignore this alarm.

  3. Detemine whether to perform capacity expansion for the vAG based on the actual situation on site, contact Huawei technical support.

Related Information

None

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Updated: 2019-03-01

Document ID: EDOC1100010511

Views: 20015

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