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FusionAccess V100R006C20 Alarm Handling 05 (FusionSphere 6.3.1)

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1000045 AD Backup Failed

1000045 AD Backup Failed

Description

During backup task execution, the AD component automatically uploads the data to be backed up to the backup server. If the AD server or backup server is faulty, the AD backup operation is terminated and the alarm is generated.If the AD starts the backup task again and successfully completes the backup task, the backup failure alarm is cleared.

Attribute

Alarm ID

Alarm Severity

Auto Clear

1000045

Major

Yes

Parameters

Name

Meaning

Alarm ID

Identifies an alarm. Each alarm is uniquely identified by an alarm ID and an alarm name.

Specifies the alarm severity.

Indicates the severity of an alarm. Value:

  • Critical: indicates that a fault affecting services provided by the system occurs. You need to rectify the fault immediately. If a device or resource is faulty, rectify it immediately even if the fault occurs during non-working hours.
  • Major: indicates a fault that will affect service quality if it is not rectified. This type of alarm must be handled in a timely manner. If the service quality of a device or resource is degraded, rectify it immediately during working hours.
  • Minor: indicates a fault that does not affect service quality. To prevent more serious faults, this type of alarm needs to be observed or handled if necessary.
  • Warning: indicates a fault that may affect service quality. This type of alarm must be handled based on the error type.

Alarm Name

Identifies an alarm. Each alarm is uniquely identified by an alarm ID and an alarm name.

Object Type

Specifies the type of the object for which the alarm is generated.

Alarm Object Name

Specifies the name of the object for which the alarm is generated.

Component name

(This parameter exists only in FusionManager.)

Specifies the name of the component for which the alarm is generated.

Generation Time

Specifies the time when the alarm is generated.

Clear Time

Specifies the time when the alarm is cleared.

Clear Mode

Specifies whether the alarm is manually or automatically cleared.

Operation

Specifies the operation that can be performed on the alarm.

Impact on the System

No backup AD information is available. If a fault occurs, the system cannot be recovered promptly. The system reliability deteriorates.

Possible Causes

  • The AD server is not running properly.
  • The backup server is not running properly.
  • The server disk usage exceeds the threshold.
  • The backup file is missing.
  • The backup path is incorrect.
  • The network is abnormal.

Procedure

  1. Choose Monitoring on FusionManager or Alarm on FusionAccess to check whether any AD Server Abnormal alarm exists.

  2. See 1000001 AD Server Abnormal to rectify the AD Server Abnormal.
  3. On the FusionAccess Portal, choose System > Other Configurations > Backup Server Configuration and check the type of the configured backup server.

    • For the Backup Server, go to Step 4.
    • For a third-party FTP backup server, go to Step 8.

  4. Choose FusionManager > Monitoring or FusionAccess > Alarm to check whether the BACKUP Server Abnormal alarm exists.

  5. See 1011002 BACKUP Server Abnormal to rectify the BACKUP Server Abnormal.
  6. Choose FusionManager > Monitoring or FusionAccess > Alarm to check whether any alarm about excessive server disk usage exists.

  7. See 1007001 Server Disk Usage Exceeds the Threshold to resolve the excessive disk space problem. Execute Step 9.
  8. See related third-party FTP backup server guides to rectify the fault. After the third-party FTP backup server is running properly, go to Step 9.
  9. Check the OS of the server on which the alarm is generated.

    • If the OS is Linux, go to Step 10.
    • If the OS is Windows, go to Step 12.

  10. Log in to the liteAD server using a root account, run the shell command ls /opt/BackupTools/todo/ to check whether the litead.sh file exists.

    • If yes, go to Step 11.
    • If no, contact technical support.

  11. Run ls /opt/BackupTools/upload/, to check whether the backup file is complete, as shown in Figure 73-5.

    • If yes, go to Step 22.
    • If no, contact technical support.
    Figure 73-5 Linux Backup Files

  12. Determine whether to install the HwMonitorAgent program based on the actual situation.

  13. On the FusionAccess Portal, choose System > Initial Configuration > Domain/OU, and modify the domain configuration.

    The following key information parameters:

    • Enable backup:select No.
    • Password:Enter the password.

  14. click OK.
  15. On the FusionAccess Portal, choose FusionAccess > Alarm to manually clear the alarm, and no further operation is required.
  16. Log in to the AD server using an existing domain account in the environment, Click Start > Control Panel > Programs > Programs and Features and check whether Windows Backup Tools is installed, as shown in Figure 73-6.

    • If yes, go to Step 17.
    • If no, install Windows Backup Tools. For details, see section Configuring the Backup Path and Remote Assistance in the FusionAccess Desktop Solution Documentation.
    Figure 73-6 Windows Backup Tools

  17. Open Windows Backup Tools, check BackupPath, and check whether the remaining disk space is sufficient, as shown in Figure 73-7.

    • If yes, go to Step 18.
    • If no, remove unnecessary files or mount a larger capacity data disk with sufficient disk space based on the actual situation again. For details, see section Configuring Windows VMs in the FusionAccess Desktop Solution Documentation. Configure the backup path again on Windows Backup Tools.
    Figure 73-7 Windows AD Backup Path
    NOTE:

    The disk space required for the Windows backup and the remaining disk space must be more than 15 GB.

  18. Choose Start > Run, enter cmd, and press Enter.

    to go to the command-line interface (CLI).

  19. Run wbadmin and check whether the Windows Server Backup service is available, as shown in Figure 73-8.

    Figure 73-8 Windows Server Backup Service

  20. Choose Start > Run, enter powerShell and press Enter to go to the CLI.
  21. Depending on the operating system version, execute the following command. and install the Windows Server Backup service.

    • If the OS is Windows Server 2008, run Import-Module ServerManager;Add-WindowsFeature Backup -IncludeAllSubFeature.
    • If the OS is Windows Server 2012, run Import-Module ServerManager;Add-WindowsFeature Windows-Server-Backup.

  22. On the FusionAccess Portal, choose System > Other Configurations > Backup Server Configuration and click Back Up Now. In Task, view the task execution progress and wait until the execution is complete.
  23. Choose Monitoring on FusionManager or Alarm on FusionAccess to check whether the alarm exists.

    • If yes, contact Huawei technical support.
    • If no, no further operation is required.

Related Information

None.

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Updated: 2019-03-01

Document ID: EDOC1100010511

Views: 19875

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