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FusionAccess V100R006C20 Cloud Classroom Solution Product Documentation 10 (Single-Classroom Scenarios)

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Replacing a TC

Replacing a TC

Scenario

This section guides classroom administrators to replace a faulty TC. The TC can be a teacher's TC or student's.

Prerequisites

The cloud classroom configurations have been obtained.

Procedure

If a teacher's TC is faulty

  1. Replace the teacher's TC.
  2. Configure the TC by referring to Configuring Teachers' TCs and keep the the network IP address unchanged.
  3. Log in to the teacher's VM using the teacher's TC and commission the software by referring to Performing Interconnection Commissioning.

If a student's TC is faulty

  1. Replace the student's TC.
  2. Complete the initial configuration of the student's TC by referring to "Initial configuration of a student's TC" and "(Optional) Upgrading a TC system" in Installing the TCM Component.
  3. Complete configurations by referring to Configuring Students' TCs.
  4. Restart the TC to check whether the VM can be logged in automatically and the teaching management software is added.

    • If the teaching management software is added, refer to (Optional) Rectifying Installation Problems for troubleshooting.
    • If an error is displayed, indicating that a connection failure to the teacher's TC and informs that the teacher needs another license is displayed, right-click the blank area of the software interface and choose Remove disconnected students from the short-cut menu

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Updated: 2019-04-25

Document ID: EDOC1100010651

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