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eSight V300R009C00 Operation Guide 10

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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
Why the Device Interface IP Address List Is Empty When I Create a Service Channel Diagnosis Task

Why the Device Interface IP Address List Is Empty When I Create a Service Channel Diagnosis Task

Question

Why the Device Interface IP Address List Is Empty When I Create a Service Channel Diagnosis Task?

Answer

The service channel diagnosis function can diagnose the connection status among hosts, Industry Terminals, eNodeBs, eSEs, and servers. Because eNodeBs and eSEs have several interface IP addresses, users need to select an interface IP address list when creating a service channel diagnosis task.

For an eNodeB, the interface IP address list is automatically obtained through configuration synchronization. If the interface IP address list is empty, check whether configuration synchronization is successful. If yes, check whether interface IP addresses have been configured on the device.

For an eSE, the interface IP address list is automatically obtained from the device in real time through commands. If the interface IP address list is empty, check whether the device is online. If yes, check whether interface IP addresses have been configured on the device.

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Updated: 2019-09-07

Document ID: EDOC1100011877

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