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eSight V300R009C00 Operation Guide 10

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Alarm Management provides rule management, alarm monitoring, handling, and notification.

Rule Management

Alarm rules include alarm masking, alarm redefinition, and automatic acknowledgement. O&M personnel of ICT systems can flexibly configure alarm monitoring rules based on service requirements, for example:

  • Configure masking rules to mask unimportant alarms or events to be generated.
  • Configure alarm sounds by severity.
  • Redefine alarm severities and rename alarms.
  • Configure alarm acknowledgment rules by severity to automatically move cleared current alarms to the historical alarm list.
  • Configure alarm synchronization to synchronize alarm data that failed to be reported to the eSight due to a disconnection between ICT resources and the eSight when the connection is restored.

Alarm Monitoring

The eSight provides various alarm monitoring methods and multidimensional alarm data statistics.
  • Monitor alarms in the current alarm list.
    Figure 5-1 Current alarms
  • Monitor alarms on the alarm panel.
    Figure 5-2 Alarm panel
  • Monitor alarms on a topology.
    Figure 5-3 Topology

  • The eSight provides lifecycle alarm management.

    Alarm management stores current and historical alarms and supports alarm lifecycle management.

Alarm Handling

  • View alarm details, including alarm name, handling suggestions, and locating information, to help network O&M personnel troubleshoot faults.
  • Manually acknowledge an alarm to prevent others from processing the alarm at the same time.
  • Manually clear alarms after related faults have been rectified.
  • Record alarm handling experience for future reference.
  • Record in remarks fault information that is not included in alarm details.
  • Allow users to export alarm information. Export the alarm information for easy query.

    The exported file must be saved in .csv format. If the exported data contains the Excel formula-like data, the risk that the local commands are invoked automatically may occur.

Alarm Notification

  • Alarms can be sent to maintenance personnel of ICT systems using email, SMS, or WeChat.
  • Notification rules can be set based on alarm severity and alarm name.
  • Alarm sources can be specified in a notification rule based on device or interface group.
  • The unified user group management portal can be used to configure recipients of remote notifications.
  • The title and content of notification emails and SMS messages can be configured.
Updated: 2019-09-07

Document ID: EDOC1100011877

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