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eSight V300R009C00 Operation Guide 10

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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
Managing IP PBX

Managing IP PBX

You can manage IP PBXs on the eSight, such as managing the device panel, tracing trunk resources, tracing signaling and backing up and restoring the IP PBX configuration data.

IP PBX Management Overview

This section describes how to manage IP PBXs in the aspect of service management, and alarm and performance management.

Precautions

This topic describes only the configuration items and the processes for setting these items. You can set these items based on the site requirements and by referring to the parameter description in the IP PBX Product Documentation.

To access the IP PBX management page, perform the following steps:

  1. Choose Resource > Collaboration > Collaboration Management > Network Element Device Management from the main menu.

  2. Select the IP PBX device in the managed device list and click IP PBX device name.
  3. Select configuration items in the navigation tree on the left.

Manage Service

Table 13-51 describes the IP PBX service management information.

Table 13-51 Service management information

Service Management Item

Description

Procedure

Device Information

Used to view detailed IP PBX information, including the system, license, version, and patch information.

Click a panel to view.

Traffic Statistics

Used to collect statistics on the number of global Real-Time Transfer Protocol (RTP) messages, number of SIP sessions, number of SIP sessions on the outgoing trunk, number of SIP sessions on the incoming trunk, and duration of a SIP session.

For details, see Managing Traffic Statistics.

Command Tree

Used to display common IP PBX commands in tree structure. The IP PBX commands are used for managing IP PBXs, including System Management, Device Management, Local Office Management, Billing Management, Media Gateway Management, Signaling And Protocol Management, Route And Trunk Management, VMS Configuration, Number Analysis, Component Management, Subscriber Management, Service Management, and TR069 Management.

  1. Select or search for a required command in the command tree on the left.

    The command is displayed in the middle area on the right.

  2. Set parameters under Enter Command on the right and click Submit.

    The command execution result is displayed in the Result area.

Configuration Backup and Restore

Used to back up and restore the IP PBX configuration data.

You can manually back up IP PBX configuration data before modifying IP PBX configurations. You can use the backup data to restore the IP PBX configuration data.

For details, see Backing Up and Restoring the IP PBX Configuration Data.

NOTE:

If you enable NAT traversal, the FTPS service becomes unavailable. The Manual Restoration function under Configuration Backup and Restore becomes invalid for IP PBXs.

If you disable NAT traversal, and need the Manual Restoration function under Configuration Backup and Restore is valid for IP PBXs, you can use TFTP service and you must enable the FTPS service. Exercise caution when using TFTP because it may bring information security risks.

Device Panel

The IP PBX panel provides a simulation graphical user interface (GUI) where you can manage IP PBX's components, for example, boards.

For details, see Managing the Device Panel.

Trunk Tracing

Used to query the number of trunks that are occupied in real time and the trunk usage that was occupied during a historical period, which facilitates trunk monitoring and expansion.

For details, see Tracing Trunk Resources.

By default, trunk tracing on eSight is set to non-automatic start. That is, after IP PBXs connect to eSight, you need to manually click Start on eSight to start truck tracing.

To configure truck tracing to start automatically, perform the following steps:

The operations on the SUSE Linux operating system and Windows are similar. The SUSE Linux is taken as an example.

  1. Log in to the eSight server as the root user.
  2. Open the config.properties file.

    cd eSight installation directory/AppBase/etc/uc/

    vi config.properties

    The following information is displayed:

    ippbx.relaytrace.start.flag = true

    Change false to true to configure truck trace to start automatically.

  3. Restart the eSight server.

DSP Tracing

Used to query the number of DSP resources that are occupied in real time and the DSP resource usage that was occupied during a historical period.

  1. Click Start.
  2. View the DSP resource occupation information.
  3. Click Stop.

By default, DSP tracing on eSight is set to non-automatic start. That is, after IP PBXs connect to eSight, you need to manually click Start on eSight to start DSP tracing.

To configure DSP tracing to automatic start, perform the following steps:

The operations on the SUSE Linux operating system and Windows are similar. The SUSE Linux is taken as an example.

  1. Log in to the eSight server as the root user.
  2. Open the config.properties file.

    cd eSight installation directory/AppBase/etc/uc/

    vi config.properties

    The following information is displayed:

    ippbx.dsptrace.start.flag = true

    Change false to true to configure DSP tracing to start automatically.

  3. Restart the eSight server.

Voice Quality Abnormal Info

Based on alarms reported by the IP PBX, eSight filters and displays voice quality exceptions, facilitating fault location and rectification.

Click Export.

  • By default, all exceptions displayed on the page are exported.
  • To query or export exceptions within a specific time segment, set Start Time and End Time, and click Search.

    Exceptions within the specific time segment are displayed.

    Click Export to export exceptions within the specific time segment.

BIN Configuration

After BIN parameters are set, IP phone number resource management can synchronize SIP passwords mapping the phone numbers of IP phones to improve configuration efficiency. You do not need to manually configure an SIP password for each phone number.

For details, see Managing BIN Channel.

Alarm and Performance Management

Table 13-52 describes the IP PBX alarm and performance management information.

Table 13-52 Alarm and Performance management

Alarm and Performance Management Item

Description

Procedure

Current Alarms

Used to view the current alarm information.

Click the button to view the current alarms.

Historical Alarms

Used to search for and view the historical alarm information.

  1. Set the search criteria of the historical alarms and click Filter. Historical alarms that meet the search criteria are displayed.
  2. Select one or more historical alarms, click Export, and select Selected alarms or All to export the alarms.

Masked Alarms

Used to search for and view the masked alarm information.

NOTE:

You can set the alarm masking rules to mask the alarms.

  1. Set the search criteria of the masked alarms and click Filter. Masked alarms that meet the search criteria are displayed.
  2. Select one or more masked alarms, click Export, and select Selected alarms or All to export the alarms.

Performance Status

Used to view the performance status. The eSight can periodically obtain the device performance information based on the created performance counter tasks and display the obtained performance information.

N/A

Managing the Device Panel

The IP PBX panel provides a simulation graphical user interface (GUI) where you can manage IP PBX's components such as boards.

Context

Table 13-53 Indicators on boards

Indicator

Identifier

Color

Status Description

Running indicator

RUN

Green

  • When the indicator is steady on, the board is faulty.
  • When the indicator blinks, the board is running properly.
  • When the indicator is off, there is no power supply or the board is faulty.

Alarm indicator

ALM

Orange

  • When the indicator blinks, the system is alarming, the board is being started, or the board has been started but is not added by a command.
  • When the indicator is off, the board is running properly.

Active/Standby indicator

ACT

Green

  • When the indicator is on, the running board is the active board.
  • When the indicator is off, the running board is the standby board.

Fan indicator

FAN

Green

  • When the indicator blinks, the fan is running properly.
  • When the indicator is off, the fan is faulty.
Table 13-54 Network ports and other ports

Port Status

Status Description

Green

Network ports or other ports are running properly.

Blue

Network ports are running properly in standby mode.

Black

Network ports or other ports are disconnected or faulty.

Grey

Network ports or other ports are in unknown state.

Procedure

  1. Choose Resource > Collaboration > Collaboration Management > Network Element Device Management from the main menu.

  2. In the management object list, choose the device type, and click the device name.
  3. Choose Manage Service > Device Panel from the navigation tree on the left.

    The IP PBX device panel is displayed in the right pane.

Tracing Trunk Resources

This task is performed to query the number of IP PBX trunks that are occupied in real time or the trunk usage that was occupied during a historical period. This helps IT maintenance personnel to monitor and expand the resource of trunks.

Procedure

  1. Choose Resource > Collaboration > Collaboration Management > Network Element Device Management from the main menu.

  2. In the management object list, choose the device type, and click the device name.
  3. Choose Manage Service > Trunk Tracing.

    The Trunk Tracing window is displayed on the right pane.

  4. Click Start.
  5. Click an office route to view its real-time and historical data.

    • Query real-time data.

      Click the Real-Time Tracing tab. The number of trunks that are occupied in real time is displayed.

      NOTE:

      Y-coordinate indicates the total number of trunks in busy state in the current office direction.

    • Query historical data.

      Click the Historical Tracing tab. The number of trunks that were occupied during a historical period is displayed.

  6. Click Stop.

    The IP PBX stops to report the data.

Managing Traffic Statistics

The eSight manages the traffic statistics for the IP PBX. Traffic statistics include the number of global Real-Time Transfer Protocol (RTP) messages, number of SIP sessions, number of SIP sessions on the outgoing trunk, number of SIP sessions on the incoming trunk, and duration of a SIP session. Collected traffic statistics provide the data basis for IP PBX performance monitoring, network optimization, and routine maintenance.

Procedure

  1. Choose Resource > Collaboration > Collaboration Management > Network Element Device Management from the main menu.

  2. In the management object list, choose the device type, and click the device name.
  3. Choose Manage Service > Traffic Statistics from the navigation tree on the left.
  4. You can perform the following operations in the Traffic Statistics window.

    Table 13-55 Operations

    Operation

    Procedure

    Start a task

    1. Click Start.
    2. In the Configuration window that is displayed, set the traffic data collection period, start time, and end time, and click OK.

      When the system time of the IP PBX reaches the time specified by Start time, the collected traffic data is displayed on the right.

    Lock

    Click Lock. The current traffic data list is locked. New traffic data cannot be automatically added to the list.

    Unlock

    Click Unlock. The current traffic data list is unlocked. New traffic data is automatically added to the list.

    Search

    When the traffic data list is locked, set the search criteria, and click Search.

    Export

    Click Export to export the traffic data that meets the search criteria.

    Stop a task

    A task is stopped in either of the following occasions:

    • When the IP PBX system time reaches the specified end time, the system automatically stops collecting statistics.
    • Users click Stop.

    View attributes

    Click Attributes. The eSight displays the interval for collecting traffic statistics, start time, end time, status, and description.

    Delete

    Click Delete. The eSight deletes a task for collecting traffic statistics and traffic data in the database.

    Customize a display list

    Click.

Backing Up and Restoring the IP PBX Configuration Data

The eSight can back up, restore, and save the IP PBX configuration data in the data.bin file. It supports scheduled backup and manual backup.

Scheduled Backup

To automatically back up all IP PBX configuration data to the eSight server at a scheduled time, proceed as follows:

  1. Choose Resource > Collaboration > Collaboration Management > Network Element Device Management from the main menu. In the navigation tree, choose Network Element Device Management > Unified Communications > Business Configuration > Backup Configuration.

  2. In the IP PBX Scheduled Backup area, select Enable scheduled backup, and set the backup interval (recommended: 7 days) and the backup time (recommended: 02:00:00).
  3. Click Apply.

Manual Backup

To manually back up the configuration data of an IAD to the eSight server, proceed as follows:

  1. Choose Resource > Collaboration > Collaboration Management > Network Element Device Management from the main menu.
  2. In the management object list, choose the device type, and click the device name.
  3. Choose Configuration Backup and Restore from the navigation tree on the left.
  4. Click Back Up on the right.
  5. In the Data Backup dialog box, describe the backup in the Description area.

    To save the current configuration before the backup, select Save before backup.

  6. Click OK.

Manual Restoration

If you enable NAT traversal, the FTPS service becomes unavailable. The Manual Restoration becomes invalid for IP PBXs.

If you disable NAT traversal, and need the Manual Restoration is valid for IP PBXs, you can use TFTP service and you must enable the FTPS service. Exercise caution when using TFTP because it may bring information security risks.

To manually restore the previous backup configuration data, proceed as follows:

NOTE:

Ensure that the FTPS service of the eSight is enabled.

If an IP PBX does not support the FTPS service, enable the TFTP service for the IP PBX.

Exercise caution when enabling the TFTP service because it may bring information security risks.

  1. Choose Resource > Collaboration > Collaboration Management > Network Element Device Management from the main menu.
  2. In the management object list, choose the device type, and click the device name.
  3. Choose Configuration Backup and Restore from the navigation tree on the left.

    The last 10 backup records are displayed on the right.

  4. Select a backup record that you want to restore, and click.

Save

Save the configuration data to a local disk. When the IP PBX is faulty, you can provide the configuration file to Huawei engineers for locating the fault.

  1. Choose Resource > Collaboration > Collaboration Management > Network Element Device Management from the main menu.
  2. In the management object list, choose the device type, and click the device name.
  3. Choose Configuration Backup and Restore from the navigation tree on the left.

    The last 10 backup records are displayed on the right.

  4. Select a backup record, and click.
  5. Save the configuration file in the computer as prompted.

Managing BIN Channel

After BIN channel are set, IP phone number resource management can synchronize SIP passwords mapping the phone numbers of IP phones to improve configuration efficiency. You do not need to manually configure an SIP password for each phone number.

Prerequisites

  • IP PBXs have been configured.
  • The IP address that the eSight uses to communicate with the IP PBX has been added to the IP PBX whitelist. For details, see the IP PBX product documentation.

Procedure

  1. Choose Resource > Collaboration > Collaboration Management > Network Element Device Management from the main menu.

  2. In the management object list, choose the device type, and click the device name.
  3. In the navigation tree on the left, choose Manage Service > BIN configuration.
  4. Set BIN channel parameters.

    1. Set BIN channel connection switch to ON.
    2. The default value of Port is 8000, and the value must be the same as the BIN channel of an IP PBX.

      You can use the following method to view the port number.

      Log in to the IP PBX, enter the configuration view, and run the show system bmu information command.

      LocalListenPort TransferProtocol
      --------------- ----------------
      8000            TCP

      The command output shows that the port number is 8000.

    3. Set Password to the password of the IP PBX in configuration mode.
    4. Set SSL secure connection switch to the same value on the IP PBX.

  5. Click Connectivity Test and then Save after successful connection.
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Updated: 2019-09-07

Document ID: EDOC1100011877

Views: 310477

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