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eSight V300R009C00 Operation Guide 10

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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
Setting Remote Alarm or Event Notification

Setting Remote Alarm or Event Notification

Network maintenance personnel cannot browse alarms or events on the eSight client when they leave the office, for example, during private time or business trips. Remote alarm/event notification enables network maintenance personnel to receive alarms and events sent from the eSight in SMS messages or emails so that they can learn and handle alarms and events in real time.

Prerequisites

Table 5-4 lists the prerequisites for setting remote alarm/event notification.
Table 5-4 Prerequisites

Task

Prerequisite

Set a notification template.

You have the operation rights for Alarm Settings.

Set a user group.

You have the operation rights for User Group Settings.

Set a notification rule.

You have the operation rights for Alarm Settings.

Context

Figure 5-5 shows the procedure for setting remote notification.

Figure 5-5 Procedure for setting remote notification
NOTE:
  • You need to input calling number and email for sending remote alarm notification. Therefore, you are obligated to take considerable measures, in compliance with the laws of the countries concerned and the user privacy policies of your company, to ensure that the personal data of users is fully protected.
  • Personal data such as phone numbers and email addresses are anonymized in the eSight GUI and encrypted in the eSight during batch data transmission to ensure data security.

Procedure

  1. Set the notification servers. Choose System > System Settings > System Interconnection from the main menu. Choose Set Notified Server in the navigation area on the left.

    To ensure that eSight can successfully send alarm/event notifications to users through SMS messages or emails or WeChat messages, you need to set interconnection parameters for the email server, SMS server, SMS modem, HTTPS SMS gateway, cloud MAS platform, or WeChat server on eSight based on the site requirements.

    Table 5-5 lists these setting tasks.

    NOTE:

    If the alarm needs to be sent to users through the SMS message, the alarm management depends on the Network Device Management Component and the SMS gateway function needs to be enabled in the configuration file.

    Table 5-5 Configuring the Notification Server

    Notification Mode

    Notification Server

    Prerequisites

    Operation

    Email notification

    Email server

    • An SMTP email server has been configured and is properly connected to eSight.
    • You have obtained the SMTP server IP address and sender address from the email server administrator.
    • If antivirus software is installed on the eSight server, ensure that email transmission is not prohibited by the software.

    Click Email Server in the left navigation tree and set email server parameters.

    NOTE:

    To keep emails secure, select Secure Sockets Layer (SSL) and Transport Layer Security (TLS) when setting the email server.

    SMS notification

    SMS server

    • You have applied for an SMS server account, and the SMS server is properly connected to eSight.
    • You have obtained the host name, port, code protocol, and calling number of the SMS server from the SMS server administrator.

    Click Short Message Server in the left navigation tree and set SMS server parameters.

    NOTE:
    • SMS servers from different carriers use different encoding protocols. If the encoding protocol is SMPP3_3, SMPP3_4, SGIP, or SMGP, data is transmitted in plaintext during communication between eSight and the SMS server due to protocol limitations. Therefore, data may leak. CMPP-enabled SMS servers are recommended.
    • When setting Message sender number and Message receiver number, enter valid numbers. The receiver numbers are used only for testing the connectivity between eSight and the SMS server.

    SMS modem

    • An SMS modem has been installed and commissioned.
    • You have obtained the following information about the SMS modem from the SMS modem administrator: standard, baud rate, and serial port connected to eSight. (Serial port connections are secure hardware-level connections.)

    Click SMS Modem in the left navigation tree and set SMS modem parameters.

    HTTPS SMS gateway

    • You have applied for an HTTPS SMS gateway account, and the gateway is properly connected to eSight.
    • You have obtained the following information about the HTTPS SMS gateway from the HTTPS SMS gateway administrator: SMS service type, parameter location, parameter type, request method, encode type, HTTPS url, corporation ID, user name, password, message content keyword, recipient number keyword and multi-number separator.

    Click Https SMS Server in the left navigation tree and set HTTPS SMS gateway parameters.

    NOTE:

    The gateway interface type can be HTTPS or HTTP. HTTP has security risks, so exercise caution when you select HTTP.

    Setting the cloud MAS

    • You have applied for a cloud MAS platform account, and the cloud MAS platform is properly connected to eSight.
    • You have obtained Group Customer Name, User Name, User Password, Gateway Signature, and Serial from the administrator of the cloud MAS platform.

    Click Cloud MAS in the navigation tree on the left and set parameters of the cloud MAS platform.

    NOTE:

    The cloud MAS platform uses the HTTP protocol which has security risks. Therefore, exercise caution when you select HTTP.

    WeChat notification

    WeChat server

    • You have applied for a WeChat enterprise account, and WeChat is properly connected to eSight.
    • You have obtained the enterprise ID, application ID, and management group credential password from the management background of the WeChat enterprise account.
    • You have installed the network device management components.
    • You have purchased and imported the license that contains the eSight Network Management License (Device).

    Click WeChat Server in the left navigation tree and set WeChat server parameters.

  2. Set a notification template. Choose Fault > Alarm Settings from the main menu. In the navigation tree on the left, choose Notification Template.

    Define the key information to be conveyed in alarms and events, such as the alarm and event names and time.

  3. Set a user group. Choose System > System Settings > System Interconnection from the main menu. Choose Set Notified User > User Group in the navigation area on the left.

    Set the user names, mobile phone numbers, and email addresses of recipients who will then receive alarms and events from the eSight on their mobile phones and in their email boxes.

    NOTE:

    It is recommended that you delete the unused user information to avoid personnel data disclosure and to protect personnel data.

  4. Set a notification rule. Choose Fault > Alarm Settings from the main menu. In the navigation tree on the left, choose Notification Rule.
    Set the alarms and events to be sent to users. The eSight provides two approaches for this setting: By Alarm Severity and By Alarm/Event. Select either method based on the site requirements.
    • By Alarm Severity: If network maintenance personnel need to monitor the overall running status of networks when they are away from sites, send alarms to them in batches by alarm severity (such as Critical and Major). The personnel then can handle the alarms in a timely manner to avoid loss.
    • By Alarm/Event: If network maintenance personnel need to ensure proper running of key NEs when they are away from sites, send the alarms and events of these NEs to them. The personnel then can detect issues and take measures in a timely manner.

    A remote notification rule is enabled by default once it is created.

    NOTE:

    Only the users who have management rights on all objects included in the rule can enable, disable, modify, and delete the rule.

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Updated: 2019-09-07

Document ID: EDOC1100011877

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