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eSight V300R009C00 Operation Guide 09

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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
Why Only NMS Alarms Rather than NE Alarms Are Displayed on eSight

Why Only NMS Alarms Rather than NE Alarms Are Displayed on eSight

Symptom

Why only NMS alarms rather than NE alarms are displayed on eSight?

Possible Causes

  • After eSight is installed on the server, NEs cannot send alarms to the eSight server if the server IP address is changed.
  • Port 162 of the eSight server is in use.

Procedure

  • Change the server IP address. For details, see Installation and Commissioning > FAQ and Troubleshooting > Operating System > Windows Operating System > How to Synchronize the eSight Server IP Address to eSight(Windows) in the eSight Product Documentation and Installation and Commissioning > FAQ and Troubleshooting > Operating System > Linux Operating System > How to Synchronize the eSight Server IP Address to eSight(Linux) in the eSight Product Documentation
  • Check whether port 162 is in use.
    1. In the Run dialog box on the Windows operating system, run the netstat -aon command to check whether port 162 exists and find its PID.
    2. Start Windows Task Manager and check the process name of the PID. If the process name is not java, port 162 is being used by other software.
    3. Close the process of the PID in Windows Task Manager.
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Updated: 2019-05-17

Document ID: EDOC1100011877

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