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FusionStorage V100R006C20 Block Storage Service Troubleshooting Guide 04

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The OpenSM Process Is Abnormal

The OpenSM Process Is Abnormal


This alarm is generated when the OpenSM process is abnormal or when the FusionStorage Agent (FSA) software is reinstalled for the node that has the OpenSM process deployed.

Possible Causes

  • The FAS software is reinstalled for the OpenSM-deployed node.
  • The operating system (OS) is faulty.

Fault Diagnosis



    1. Use PuTTY to log in to the FusionStorage Manager (FSM) node.

      Ensure that the floating IP address of the management plane and username dsware are used to establish the connection.

      The default password of user dsware is IaaS@OS-CLOUD9!.

      If the public and private keys are used to authenticate the login, perform the operations based on Using PuTTY to Log In to a Node in Key Pair Authentication Mode in the FusionStorage Block Storage Service Administrator Guide.

    2. Run the following command to switch to the specified directory:

      cd /opt/dsware/client/bin

    3. Run the following commands to deploy and start the OpenSM process:


      Since the system has been hardened, you need to enter the username and password for login authentication after running the dswareTool command of FusionStorage Block. The default username is cmdadmin, and its default password is IaaS@PORTAL-CLOUD9!.

      The system supports authentication using environment variables so that you do not need to repeatedly enter the username and password for authentication each time you run the dswareTool command. For details, see Authentication Using Environment Variables in the FusionStorage Block Storage Service Software Installation Guide.

      sh --op startupOpenSM -ip Management IP address of the OpenSM-deployed node -num Number of processes -ports InfiniBand network port

      In this command, num specifies the number of processes to be started, and ports specifies the ports on which the process runs. The number of processes is the same as the number of ports. The num and ports parameter values must be the same as they were before the fault occurred.


      sh --op startupOpenSM -ip -num 1 -ports ib0


      sh --op startupOpenSM -ip -num 2 -ports ib0,ib1

Related Information


Updated: 2019-02-01

Document ID: EDOC1100016638

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