No relevant resource is found in the selected language.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Read our privacy policy>Search


To have a better experience, please upgrade your IE browser.

Huawei SAP HANA Appliance Single Node Installation Guide (RH5885H and RH8100 V3+Broadwell+SLES) 12
Rate and give feedback:
Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
SUSE Ticket Submission Process

SUSE Ticket Submission Process

  1. Use the activated SUSE account to log in to the For details about how to activate the subscription, see the Huawei SAP HANA Appliance Single Node and Two Node HA Maintenance Guide. After the login, click Support in the MYTOOLS area on the left of the main page, as shown in Figure 11-2.

    Figure 11-2 SUSE support

  2. On the Support Tickets page, click Open a new ticket, as shown in Figure 11-3.

    Figure 11-3 Open a new ticket

  3. On the New Support Ticket page, fill in the ticket and submit it.

    1. Set Account, Entitlement, and Product, and click Next.
      Figure 11-4 New Support Ticket - PRODUCT
    2. Set Ticket Title and click Next.
      Figure 11-5 New Support Ticket - TICKET TITLE
    3. Select Platform and Severity, describe the problem in the Description text box, and click Next.
      Figure 11-6 New Support Ticket - DESCRIPTION
    4. Select a contact method and click Create Support Ticket to create the ticket.
      Figure 11-7 New Support Ticket - CONTACT

Updated: 2020-03-20

Document ID: EDOC1100017252

Views: 43670

Downloads: 124

Average rating:
This Document Applies to these Products

Related Version

Related Documents

Previous Next