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Troubleshooting Guide

SD-WAN V100R018C00

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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
About This Document

About This Document

Purpose

This document describes the precautions and troubleshooting of Huawei SD-WAN Solution. It provides troubleshooting cases on the live network and in the lab environment to guide network engineers to rectify faults.

Intended Audience

This document is intended for network engineers that are responsible for SD-WAN management and maintenance. You should be familiar with basic SD-WAN knowledge and have rich network management experiences. In addition, you should understand your network well, including the network topology and deployed network services.

Symbol Conventions

The symbols that may be found in this document are defined as follows.

Symbol

Description

Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury.

Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury.

Indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury.

Indicates a potentially hazardous situation which, if not avoided, could result in equipment damage, data loss, performance deterioration, or unanticipated results.

NOTICE is used to address practices not related to personal injury.

Calls attention to important information, best practices and tips.

NOTE is used to address information not related to personal injury, equipment damage, and environment deterioration.

Change History

Changes between document issues are cumulative. Therefore, the latest document version contains all updates made to previous versions.

Changes in Issue 03 (2019-03-01)

This version has the following updates.

Changes in Issue 02 (2018-07-31)

This version has the following updates.

Type

Description

Link

Addition

Added several troubleshooting cases.

Parameters Are Set Successfully but the WAN Interface Address Fails to Be Obtained

Parameters Are Set Successfully but Network Registration Fails

Modification

Adjusted the alarm classification based on the administrator role.

Alarm Reference

Changes in Issue 01 (2018-05-18)

This is the first commercial release.

Translation
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Updated: 2019-03-12

Document ID: EDOC1100019700

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