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KunLun 9008 V5 Alarm Handling 05

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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
ALM-0x06000025 Communication with the RAID Controller Card Lost (RAID Controller Card, Major Alarm)

ALM-0x06000025 Communication with the RAID Controller Card Lost (RAID Controller Card, Major Alarm)

Description

Alarm message:

Communication between the iBMC and arg2 RAID controller card arg1 failed (SN: arg3, PN: arg4).
NOTE:

From iBMC V328, the RAID controller card and PSU alarms will also include the SN and BOM code, and the fan alarms will also include the BOM code.

This alarm is generated when the communication with the RAID controller card was lost.

Alarm object: RAID controller card

Attribute

Alarm ID

Alarm Severity

Auto Clear

0x06000025

Major

Yes

Parameters

Name

Meaning

arg1

Slot number of the RAID controller card.

arg2

Front I/O module or compute module and its slot number, for example, FIO or SCMn.

arg3

SN of the RAID controller card.

arg4

Part number.

Impact on the System

Services related to the RAID controller card are affected.

Possible Causes

  • The initialization of the RAID controller card failed, or the RAID controller card is faulty.
  • The PCIe link is faulty.

Procedure

  1. Restart the server and open the BIOS Device Manager in UEFI mode. On the Driver Health screen, select Repair the whole platform, and press Enter. Then, check whether the alarm is cleared.

    For details, see Troubleshooting of the corresponding RAID controller card model in the Huawei V5 Server RAID Controller Card User Guide.

    • If yes, no further action is required.
    • If no, go to Step 2.

  2. Check whether the RAID card firmware version matches the RAID card driver version. If yes, upgrade the firmware or the driver to the latest version. Then, check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to Step 3.

  3. Check whether the OptionRom space is insufficient in legacy mode. If yes, change the BIOS boot mode to UEFI. Then, check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to Step 4.

  4. Contact Huawei technical support.
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Updated: 2019-05-25

Document ID: EDOC1100023838

Views: 108239

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