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KunLun 9008 V5 Alarm Handling 05

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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
ALM-17000043 Heartbeat Signals Between Active and Standby CMCs Lost

ALM-17000043 Heartbeat Signals Between Active and Standby CMCs Lost

Description

Alarm message:

Heartbeat signals between active and standby CMCs lost.

Attribute

Alarm ID

Alarm Severity

Auto Clear

17000043

Major

Yes

Parameters

Name

Meaning

Alarm Severity

Indicates the alarm severity.

Alarm Source

Indicates the alarm source.

Subject

Indicates the event body for which an alarm is generated.

Time

Indicates the time when an alarm is generated.

Description

Provides an alarm description.

Event Code

Indicates the event code of an alarm.

Impact on the System

Data cannot be synchronized from the active CMC to the standby one, and an active/standby failover command cannot be executed.

System Actions

None

Possible Causes

The synchronization network port does not work.

Procedure

  1. Check whether the value of Subject in alarm locating parameters is CMC1 or CMC2.

  2. Run the ifconfig command on the CLIs for the active and standby CMCs separately to check whether the eth1 network port exists.

  3. Run the reboot command on the CLI for the standby CMC. After the standby CMC finishes reloading configuration data, check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to Step 4.

  4. Run the reboot command on the CLI for the active CMC. After the active CMC finishes reloading configuration data, check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to Step 5.

  5. Contact Huawei technical support.

Clearing

This alarm is cleared when the sensor detects that the heartbeat of the synchronization network port becomes normal.

After the fault is rectified, the system automatically clears the alarm.

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Updated: 2019-05-25

Document ID: EDOC1100023838

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