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KunLun 9008 V5 Alarm Handling 05

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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
ALM-0x01000017 Memory MCE Error (Memory, Critical Alarm)

ALM-0x01000017 Memory MCE Error (Memory, Critical Alarm)

Description

Alarm message:

[Memory board arg1] arg2 triggered an uncorrectable error, arg3.

This alarm is generated when an uncorrectable error occurred on a DIMM.

Alarm object: memory

Attribute

Alarm ID

Alarm Severity

Auto Clear

0x01000017

Critical

Yes

Parameters

Name

Meaning

arg1

Slot number of the CPU board.

arg2

  • DIMM silkscreen, for example, DIMM020 (A) or DIMM010 (B)
  • CPU socket number and channel number. For example, CPU 1 channel 2 indicates the number 2 memory channel of CPU 1, that is, DIMMs DIMM020 and DIMM021.

You can obtain the CPU socket number and channel number corresponding to a DIMM from the server user guide. See System Compute Modules > DIMM Slot Locations in the KunLun 9008 V5 User Guide.

arg3

Error code of the alarm.

Impact on the System

The DIMM cannot be used, which affects server performance.

Possible Causes

  • The DIMM is faulty.
  • The memory board is faulty.

Procedure

  1. Remove and reinstall the DIMM. Then, check whether the alarm is cleared.

    • Yes, no further action is required.
    • If no, go to Step 2.

  2. Switch the DIMM with a functioning DIMM in the same chassis. Then, check whether the alarm is still generated for this DIMM.

  3. Replace the DIMM. Then, check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to Step 4.

  4. Replace the mainboard or memory board. Then, check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to Step 5.

  5. Getting Help.
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Updated: 2019-05-25

Document ID: EDOC1100023838

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