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KunLun 9008 V5 Alarm Handling 05

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ALM-0x0100002F Fatal Error Detected in Memory Initialization (Memory, Critical Alarm)

ALM-0x0100002F Fatal Error Detected in Memory Initialization (Memory, Critical Alarm)

Description

Alarm message:

[arg1] arg2 memory MRC fatal error detected. Error code: arg3.

This alarm is generated when a fatal error is detected during the memory initialization process. The error code is arg3.

NOTE:

For details about DIMM layout, see "Installing DIMMs" in the troubleshooting manual of the server you use.

Alarm object: memory

Attribute

Alarm ID

Alarm Severity

Auto Clear

0x0100002F

Critical

No

Parameters

Name

Meaning

arg1

Slot number of the CPU board.

arg2

  • DIMM silkscreen, for example, DIMM020 (A) or DIMM010 (B)
  • CPU socket number and channel number. For example, CPU 1 channel 2 indicates the number 2 memory channel of CPU 1, that is, DIMMs DIMM020 and DIMM021.

You can obtain the CPU socket number and channel number corresponding to a DIMM from the server user guide. See System Compute Modules > DIMM Slot Locations in the KunLun 9008 V5 User Guide.

arg3

Error code of the alarm.

Impact on the System

The DIMM cannot be used, which affects server performance.

Possible Causes

  • The DIMM is faulty.
  • The DIMM slot is faulty.

Procedure

  1. Check whether the alarm information provides the silkscreen of the DIMM.

  2. Replace the DIMM, and power on the server. After the server is powered on, check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to Step 3.

  3. Check whether the DIMM slot has contaminants.

  4. Clean the DIMM slot, reinstall the DIMM, and power on the server. After the server is powered on, check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to Step 5.

  5. Replace the memory board or mainboard. After the server is powered on, check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to Step 6.

  6. Getting Help.
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Updated: 2019-05-25

Document ID: EDOC1100023838

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