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KunLun 9008 V5 Alarm Handling 04

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ALM-0x01000015 Memory Configuration Error (Memory, Critical Alarm)

ALM-0x01000015 Memory Configuration Error (Memory, Critical Alarm)

Description

Alarm message:

[Memory board arg1] arg2 configuration error or training failed. 

This alarm is generated when a DIMM installation error or fault is detected during the BIOS startup process.

NOTE:

For details about DIMM layout, see "Installing DIMMs" in the troubleshooting manual of the server you use.

Alarm object: memory

Attribute

Alarm ID

Alarm Severity

Auto Clear

0x01000015

Critical

Yes

Parameters

Name

Meaning

arg1

Slot number of the CPU board.

arg2

  • DIMM silkscreen, for example, DIMM020 (A) or DIMM010 (B)
  • CPU socket number and channel number. For example,, CPU 1 channel 2 indicates the number 2 memory channel of CPU 1, that is, DIMMs DIMM020 and DIMM021.

You can obtain the CPU socket number and channel number corresponding to a DIMM from the server user guide. See System Compute Modules > DIMM Slot Locations in the KunLun 9008 V5 User Guide.

Impact on the System

The server performance is affected.

Possible Causes

  • The DIMM is not installed in the correct slot.
  • The DIMM is faulty.

Procedure

  1. Check whether the DIMMs are installed according to the DIMM configuration guidelines.

    For details about the DIMM configuration guidelines, see the user guide of the server you use.

  2. Install the DIMMs according to the DIMM configuration guidelines. Then, check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to Step 4.

  3. Replace the DIMMS. Then, check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to Step 4.

  4. Getting Help
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Updated: 2019-01-08

Document ID: EDOC1100023838

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