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KunLun 9008 V5 Alarm Handling 05

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ALM-0x00000013 Incorrect CPU Configuration (CPU, Critical Alarm)

ALM-0x00000013 Incorrect CPU Configuration (CPU, Critical Alarm)

Description

Alarm message:

CPU arg1 configuration error.

This alarm is generated when CPUs of different models are detected in a server.

Alarm object: CPU

Attribute

Alarm ID

Alarm Severity

Auto Clear

0x00000013

Critical

Yes

Parameters

Name

Meaning

arg1

Slot number of the CPU.

Impact on the System

The OS cannot start.

Possible Causes

  • The server is configured with different models of CPUs.
  • A CPU is faulty.
  • The mainboard is faulty.

Procedure

  1. Check whether the server is configured with different models of CPUs.

  2. Use the same model of CPUs. Then, check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to Step 3.

  3. Switch the CPU with a functioning CPU in the same chassis, and check whether the alarm is still generated for this CPU.

  4. Replace the CPU. Then, check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to Step 5.

  5. Replace the mainboard. Then, check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to Step 6.

  6. Getting Help.
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Updated: 2019-05-25

Document ID: EDOC1100023838

Views: 106895

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