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KunLun 9008 V5 Alarm Handling 05

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ALM-0x2C000037 CPUs Mismatch (System, Critical Alarm)

ALM-0x2C000037 CPUs Mismatch (System, Critical Alarm)

Description

Alarm message:

Different CPU models detected during system startup. 

This alarm is generated when CPUs of different models are installed in the server.

Alarm object: system

Attribute

Alarm ID

Alarm Severity

Auto Clear

0x2C000037

Critical

Yes

Parameters

Name

Meaning

Impact on the System

The system cannot start.

Possible Causes

  • CPUs of different models are installed on the server.

Procedure

  1. Check whether the server is configured with different models of CPUs.

  2. Use the same model of CPUs. Then, check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to Step 3.

  3. Switch the CPU with a functioning CPU in the same chassis, and check whether the alarm is still generated for this CPU.

  4. Replace the CPU. Then, check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to Step 5.

  5. Replace the mainboard. Then, check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to Step 6.

  6. Getting Help.
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Updated: 2019-05-25

Document ID: EDOC1100023838

Views: 102217

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