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KunLun 9008 V5 Alarm Handling 05

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ALM-0x02000013 Hard Disk MCE/AER Error (Hard Disk, Critical Alarm)

ALM-0x02000013 Hard Disk MCE/AER Error (Hard Disk, Critical Alarm)

Description

Alarm message:

The [arg1] disk arg2 triggered an uncorrectable error, arg3

This alarm is generated when a hard disk triggered an uncorrectable error.

Alarm object: hard disk

Attribute

Alarm ID

Alarm Severity

Auto Clear

0x02000013

Critical

Yes

Parameters

Name

Meaning

arg1

Location of the hard disk. For example, front or rear.

arg2

Slot number of the hard disk.

arg3

Error code of the alarm.

Impact on the System

Services related to the faulty hard disk are affected, and data is lost.

Possible Causes

The hard disk is faulty.

Procedure

  1. Remove and reinstall the hard disk. Then, check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to step 2.

  2. Replace the faulty hard disk. Then, check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to step 3.

  3. Replace the hard disk backplane. Then, check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to step 4

  4. Getting Help
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Updated: 2019-05-25

Document ID: EDOC1100023838

Views: 101800

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