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KunLun 9008 V5 Alarm Handling 04

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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
ALM-3700001D LCD Heartbeat Lost

ALM-3700001D LCD Heartbeat Lost

Description

Alarm message:

LCD heartbeat lost

Attribute

Alarm ID

Alarm Severity

Auto Clear

3700001D

Major

Yes

Parameters

Name

Meaning

Alarm Severity

Indicates the alarm severity.

Alarm Source

Indicates the alarm source.

Subject

Indicates the event body for which an alarm is generated.

Time

Indicates the time when an alarm is generated.

Description

Provides an alarm description.

Event Code

Indicates the event code of an alarm.

Impact on the System

The LCD cannot access the CMC or display server information.

Possible Causes

  • The network or the CMC service is abnormal.
  • The LCD app is running abnormally.
  • The LCD hardware is abnormal.

Procedure

  1. Remove and reconnect the cable between the LCD and the central management enclosure (CME). Then check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to Step 2.

  2. Restart the standby CMC and then the active CMC. Then check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to Step 3.

  3. Contact Huawei technical support.
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Updated: 2019-01-08

Document ID: EDOC1100023838

Views: 73307

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