No relevant resource is found in the selected language.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Read our privacy policy>Search

Reminder

To have a better experience, please upgrade your IE browser.

upgrade

FusionStorage V100R006C30 File Storage Service Software Installation Guide 02

Rate and give feedback:
Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
Error Codes and Handling Methods

Error Codes and Handling Methods

Error Code

Error Information

Possible Cause

Handling

101

Download failed

Network connection exception

  1. Check for and eliminate network connection faults.

  2. Select all nodes, click Restore Factory Defaults on the upper area of the deployment page, and enter the verification code. Wait until the operating system restarts and try re-installing storage cluster software.

    The verification code is Clean@storage by default. To change the verification code, run sh /opt/product/deploy/script/clean.sh chVerification_Code.

201

Configuration information resolution failed

The configuration file is unavailable or parameters are incorrect.

  1. Select all nodes, click Restore Factory Defaults on the upper area of the deployment page, and enter the verification code.

    The verification code is Clean@storage by default. To change the verification code, run sh /opt/product/deploy/script/clean.sh chVerification_Code.

  2. Try reinstalling the production mirroring software of the node where the error occurred. For details, see chapter Reinstalling the Production Mirroring Software on a Storage Node in this appendix.

  3. Try reinstalling storage cluster software.

301

Software installation failed

Internal program errors

Use an tool (such as FileZilla) to download the /var/log/dep.log file and send it to technical support engineers for error locating.

310

Check disk failed

Disk exception

Select all nodes, click Restore Factory Defaults on the upper area of the deployment page, and enter the verification code. Wait until the operating system restarts and try re-installing storage cluster software.

The verification code is Clean@storage by default. To change the verification code, run sh /opt/product/deploy/script/clean.sh chVerification_Code.

311

Free space not enough

Disk exception

320

OS version check failed

The operating system version does not meet requirements.

Check the version of the production mirroring software on the node where the error occurred. For details, see chapter Preparing for Installation > Checking Storage Nodes.

388

Environment check failed

The driver version does not meet requirements or there are hardware errors.

Use an tool (such as FileZilla) to download the /var/log/snas_env_check.log file and send it to technical support engineers for error locating.

399

Software installation timeout

Internal program errors

Contact technical support engineers.

401

Software startup failed

Software running exception

Select all nodes, click Restore Factory Defaults on the upper area of the deployment page, and enter the verification code. Wait until the operating system restarts and try re-installing storage cluster software.

The verification code is Clean@storage by default. To change the verification code, run sh /opt/product/deploy/script/clean.sh chVerification_Code.

402

403

404

499

Software startup timeout

501

Operating system configuration failed

The network and NTP service fail to be configured.

502

NTP synchronize time failed

Network connection exception

  1. Check for and eliminate network connection faults.

  2. Select all nodes, click Restore Factory Defaults on the upper area of the deployment page, and enter the verification code. Wait until the operating system restarts and try re-installing storage cluster software.

    The verification code is Clean@storage by default. To change the verification code, run sh /opt/product/deploy/script/clean.sh chVerification_Code.

601

Software configuration failed

Configuration script running exception

Contact technical support engineers.

627

701

Deploy finish failed

Software running exception

Select all nodes, click Restore Factory Defaults on the upper area of the deployment page, and enter the verification code. Wait until the operating system restarts and try re-installing storage cluster software.

The verification code is Clean@storage by default. To change the verification code, run sh /opt/product/deploy/script/clean.sh chVerification_Code.

Download
Updated: 2019-04-08

Document ID: EDOC1100027975

Views: 4184

Downloads: 12

Average rating:
This Document Applies to these Products
Related Documents
Related Version
Share
Previous Next