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XH321L V5 Server Node V100R005 Maintenance and Service Guide 02

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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
Troubleshooting

Troubleshooting

The Huawei Server Troubleshooting Guide covers:

  • Troubleshooting process

    Troubleshooting is a process of using appropriate methods to find the cause of a fault and rectify the fault. The troubleshooting process is to narrow down the scope of possible causes for a fault to reduce troubleshooting complexity, identify the root cause, and rectify the fault.

  • Fault information collection

    If a fault occurs on a server, collect logs for fault diagnosis.

  • Fault diagnosis

    Fault diagnosis rules and tools help Huawei technical support engineers and maintenance engineers to analyze and rectify faults according to alarms and hardware fault symptoms.

  • Software and firmware upgrade

    Software and firmware upgrade packages can be downloaded by server model and installed as needed.

  • Preventive maintenance

    Preventive maintenance promptly detects, diagnoses, and rectifies server faults.

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Updated: 2019-01-08

Document ID: EDOC1100033003

Views: 7685

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