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FusionServer Pro E9000 Server iBMC (Earlier than V250) Alarm Handling 02

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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
ALM-1B01FFFF Cable / Interconnect (CPUN QPI Link)

ALM-1B01FFFF Cable / Interconnect (CPUN QPI Link)

Description

Alarm message:

Cable / Interconnect

This alarm is generated when the QuickPath Interconnect (QPI) bus is faulty.

This alarm is generated by the following sensor:

  • CPUN QPI Link (N indicates a CPU number.)

Attribute

Alarm ID

Alarm Severity

Auto Clear

1B01FFFF

Major

Yes

Parameters

Name

Meaning

Time

Time when an alarm is generated.

Sensor

Name of the sensor that generates an alarm.

Event

Details about an alarm.

Severity

Severity of an alarm.

Event Code

Event code that corresponds to an alarm.

Impact on the System

Services may be interrupted, and the system may crash or restart.

Possible Causes

  • The QPI link is faulty.
  • The CPU is faulty.

Procedure

  1. Gracefully power off the server.
  2. Remove the CPU indicated in the alarm message and check whether the CPU socket has twisted pins.

  3. Check whether the CPU is faulty.

    The following is an example of clearing the alarm.

    Cable / Interconnect (CPU1 QPI Link)
    1. Switch positions of CPU1 and a normal CPU.
    2. Power on the server. If the CPU indicated in the alarm message is changed, CPU1 is faulty. Otherwise, the QPI link on the mainboard is faulty.

  4. Gracefully power off the server, replace the faulty CPU, and power on the server again. Then check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to Step 6.

  5. Gracefully power off the server, replace the mainboard, and power on the server again. Then check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to Step 6.

  6. Contact Huawei technical support for help.
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Updated: 2019-11-19

Document ID: EDOC1100035007

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