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FusionServer Pro E9000 Server iBMC (Earlier than V250) Alarm Handling 02

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ALM-0341FFFF/0341FF19 Uncorrectable PCH Error (PCH Status)

ALM-0341FFFF/0341FF19 Uncorrectable PCH Error (PCH Status)

Description

Alarm message:

Uncorrectable PCH error

The alarm is generated when a PCH chip error is detected.

This alarm is generated by the following sensor:

  • PCH Status

Attribute

Alarm ID

Alarm Severity

Auto Clear

iBMC: 0341FFFF

MM: 0341FF19

Critical

Yes

Parameters

Name

Meaning

Time

Time when an alarm is generated.

Sensor

Name of the sensor that generates an alarm.

Event

Details about an alarm.

Severity

Severity of an alarm.

Event Code

Event code of an alarm.

Impact on the System

The system may restart or stop responding.

Possible Causes

The PCH chip is faulty.

Procedure

  1. Gracefully power off the server and check whether the PCH chip or mainboard has any damage.

  2. Power on the server to start the power-on self-test (POST) and then run test software. Check whether the POST succeeds and the test software finds no fault.

  3. Check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to Step 4.

  4. Replace the mainboard. Then check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to Step 5.

  5. Contact Huawei technical support for help.
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Updated: 2019-11-19

Document ID: EDOC1100035007

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