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E9000 Server Compute Node and Switch Module iMana 200 Alarm Handling 01

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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
ALM-0x0F000CFF CPUs Mismatch Major Alarm (SysFwProgress)

ALM-0x0F000CFF CPUs Mismatch Major Alarm (SysFwProgress)

Description

Alarm message:

CPU voltage mismatch

This alarm is generated when CPUs of different models are installed in the server.

This alarm is generated by the following sensor: SysFWProgress

Attribute

Alarm ID

Alarm Severity

Auto Clear

0x0F000CFF

Major

Yes

Impact on the System

The system cannot start.

Possible Causes

CPUs of different models are installed on the server.

Procedure

  1. Check whether the server is configured with different models of CPUs.

    • If yes, go to 2.
    • If no, go to 3.

  2. Use the same model of CPUs. Then, check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to 3.

  3. Switch the CPU with a functioning CPU in the same chassis, and check whether the alarm is still generated for this CPU.

    • If yes, go to 4.
    • If no, go to 5.

  4. Replace the CPU. Then, check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to 5.

  5. Replace the mainboard. Then, check whether the alarm is cleared.

    • If yes, no further action is required.
    • If no, go to 6.

  6. On the HMM WebUI, choose System Management > Information Collection, and collect logs.
  7. Contact Huawei technical support.
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Updated: 2018-08-16

Document ID: EDOC1100035007

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