No relevant resource is found in the selected language.

This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies. Read our privacy policy>Search

Reminder

To have a better experience, please upgrade your IE browser.

upgrade

Administrator Guide

HUAWEI IP Phone 7920 and 7960 V600R006C00

Describes the deployment, configuration, and maintenance of HUAWEI IP Phone 7920/7960.

Rate and give feedback:
Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
Hunt Group

Hunt Group

This section describes how to configure a hunt group in an EC6.X or UC2.X network environment.

Prerequisites

  • In the EC6.X network environment, the hunt group service rights have been enabled for the IP phone on the uPortal server. For more information, see the CloudEC Product Documentation.
  • In the UC2.X network environment, the hunt group service rights have been enabled for the IP phone on the eSpace U1900 series unified gateway. For more information, see the eSpace EC Product Documentation.

Context

In an enterprise, employees in the same field can be added to a hunt group, with the group access code configured. After a user dials the access code of this hunt group, the system calls members in the hunt group, and the phones in the hunt group ring in the specified ringing mode (simultaneous ringing, sequential ringing, or cyclic ringing). If no one in the hunt group answers the call, the call is transferred to the voicemail or a specific number.

The implementation (sign-in/sign-out mode, ringing mode, and call transfer mode) of the hunt group function varies depending on the administrator's configuration policies.

  • Dynamic sign-in: Members in a hunt group can manually sign in to and sign out of the hunt group. If authentication is required, members need to enter a 6-digit password as prompted before sign-in or sign-out.
  • Static sign-in: Members in a hunt group are automatically signed in. They cannot sign out.
NOTE:
  • Hunt group members can ask their system administrator for the authentication password.
  • If an incorrect password is entered for one consecutive times, the sign-in or sign-out fails.

When a call comes in to a hunt group, idle phones in this hunt group ring in the specified ringing mode.

  • Default: Only phones with the highest priority ring.
  • Simultaneous ringing: Phones in the hunt group ring simultaneously.
  • Sequential ringing: Phones in the hunt group ring in a specific sequence. The phones that already rang do not ring again.
  • Cyclic ringing: Phones in the hunt group ring in a specific sequence. If no one answers the call within the first cycle, the phones ring again in the specific sequence until the maximum ringing duration (default: 60s) expires.

Procedure

  1. Enter the IP address of HUAWEI IP Phone 7920/7960 and log in to the web page.
  2. Choose Call Features > Conference.

    The Conference page is displayed.

  3. Select Conference on hold when adding participants or Conference unhold when adding participants for Three-Party Call as required.

Configuration Methods

You can configure the hunt group service using three different methods, as listed in Table 5-29.

Table 5-29 Configuration methods

Method

Details

eSight

On the eSight management portal, choose Resource > Collaboration Resource > Terminal Device Management > Deployment Management > Configuration file. Select the corresponding configuration file, click , and expand the configuration items. Click the Service Rights Management tab and set related parameters on the page that is displayed.

TMS

Log in to the TMS and click the Subscriber/Device Operation tab. In the pane on the left of the window, click Data Model Tree. Deliver the configuration using the data model tree. Alternatively, use the TR-069 script to set related parameters.

DHCP Option 246

Set related parameters in the configuration file and deliver the new configuration file to the IP phone.

Web

On the phone web page, choose Advanced > Service Rights Management, and configure the hunt group rights, hunt group sign-in code, hunt group sign-out code, virtual voicemail rights, and voicemail access code.

LCD

N/A

Translation
Download
Updated: 2019-03-06

Document ID: EDOC1100036652

Views: 27413

Downloads: 62

Average rating:
This Document Applies to these Products

Related Version

Related Documents

Share
Previous Next