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Performing Two-Stage Dialing

Performing Two-Stage Dialing

When initiating a conference for which the participant sites are uncertain, you can set only the number of anonymous sites. With this setting, a site can join the conference by dialing the conference access number and then following the interactive voice response (IVR) instructions.

Background

A site dials a conference access number and follows the IVR instructions to enter the specified password to join a conference. This process is called two-stage dialing.

Procedure

  1. Obtain the access number for the authentication conference.

    When a conference starts, endpoints that have joined the conference can view the conference access number by choosing Maintenance > System Status > Conference.

  2. Choose Conference > Call.
  3. In Site name/IP address/Number, enter the access number.
  4. Set the call parameters. Refer to Placing a Call.

    NOTE:

    Select the highest data transmission rate supported by your endpoint to increase the call success rate.

  5. Click Call.
  6. Choose Conference > Second Dial. Follow the IVR instructions to select a language and enter the password (if any) to join a conference.
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Updated: 2019-06-25

Document ID: EDOC1100038526

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