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Log Reference

CloudEngine 8800, 7800, 6800, and 5800 V200R005C00

This document provides the explanations, causes, and recommended actions of logs on the product.
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DEVM/2/hwPowerInvalid_active

DEVM/2/hwPowerInvalid_active

Message

DEVM/2/hwPowerInvalid_active: A power module experienced a complete failure.(EntPhysicalIndex=[EntPhysicalIndex], EntPhysicalName=[EntPhysicalName], EntityTrapFaultID=[EntityTrapFaultID], Reason=[Reason])

Description

The power module completely failed.

Parameters

Parameter Name Parameter Meaning

EntPhysicalIndex

Indicates the index of an entity.

EntPhysicalName

Indicates the name of an entity.

EntityTrapFaultID

Indicates the error code.
  • 136961

  • 136967

  • 136448

  • 136981

Reason

Indicates a possible cause.

Possible Causes

  • Cause 1 (EntityTrapFaultID=[136961]): The power module supply failed.

  • Cause 2 (EntityTrapFaultID=[136967]): The output of the power module failed.

  • Cause 3 (EntityTrapFaultID=[136448]): The power was not present.

  • Cause 3 (EntityTrapFaultID=[136981]): The actual power exceeded the rated power.

Procedure

  • Cause 1: The power module supply failed.
    1. Check whether the fan of the power module cannot work because the air filter is clogged. If so, clean the air filter.
    2. Check whether the ambient temperature is within the allowed range. If the temperature is too high, improve heat dissipation.
    3. Check whether the power supply is normal. If not, repair the external power supply circuit.
    4. If the fault persists, replace the power module.
  • Cause 2: The output of the power module failed.
    1. Check whether the external power supply is proper. If not, repair the external circuit.
    2. If the fault persists, replace the power module.
  • Cause 3: The power was not present.
    1. Check whether the power module is properly installed. If not, remove and then reinstall the power module properly.
  • Cause 4: The actual power exceeded the rated power.
    1. Check whether the power module is a standard power module. If not, replace the power module. If the power module is a standard one, contact technical support personnel.
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Updated: 2019-04-20

Document ID: EDOC1100039602

Views: 122532

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