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Support Documentation

Log Reference

CloudEngine 8800, 7800, 6800, and 5800 V200R005C00

This document provides the explanations, causes, and recommended actions of logs on the product.
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Huawei uses machine translation combined with human proofreading to translate this document to different languages in order to help you better understand the content of this document. Note: Even the most advanced machine translation cannot match the quality of professional translators. Huawei shall not bear any responsibility for translation accuracy and it is recommended that you refer to the English document (a link for which has been provided).
DEVM/1/hwCardInvalid_active

DEVM/1/hwCardInvalid_active

Message

DEVM/1/hwCardInvalid_active:The card unaviliable. (EntPhysicalIndex=[EntPhysicalIndex], EntPhysicalName=[EntPhysicalName], EntityType=[EntityType], EntityTrapFaultID=[EntityTrapFaultID], Reason=[Reason])

Description

The card completely failed.

Parameters

Parameter Name Parameter Meaning

EntPhysicalIndex

Indicates the entity index.

EntPhysicalName

Indicates the entity name.

EntityType

Indicates the entity type.

EntityTrapFaultID

Indicates the error code.

Reason

Indicates the alarm reason.

Possible Causes

  • Cause 1 (EntityTrapFaultID=[132666]): The card failed to be registered.

  • Cause 2 (EntityTrapFaultID=[135439]): The card was powered off.

  • Cause 3 (EntityTrapFaultID=[135424]): The EPLD logic of the card was faulty.

  • Cause 4 (EntityTrapFaultID=[135464]): The in-position card type conflicts with the pre-configured card type.

  • Cause 5 (EntityTrapFaultID=[135427]): The clock signals of the card were incorrect.

Procedure

  • Cause 1: The card failed to be registered.
    1. Remove and then insert the card. If the card still cannot be registered, replace the card.
  • Cause 2: The card was powered off.
    1. Check whether the power is sufficient.

      • If so, go to step 2.
      • If not, add power modules.

    2. Replace the card and then check whether the trap is cleared.

      • If so, the fault is rectified.
      • If not, go to step 3.

    3. Collect trap, log, and configuration information, and contact technical support personnel.
  • Cause 3: The EPLD logic of the card was faulty.
    1. Power off and then power on the card to check whether the card can be registered or the trap is cleared after the card is registered.

      • If so, the fault is rectified.
      • If not, go to step 2.

    2. Replace the card and then check whether the trap is cleared.

      • If so, the fault is rectified.
      • If not, go to step 3.

    3. Collect trap, log, and configuration information, and contact technical support personnel.
  • Cause 4: The in-position card type conflicts with the pre-configured card type.

    • Run the undo device conflict-policy keep-config command to make the inserted card work.
    • Delete the pre-configured logical card in the position.
    • Remove the conflicting physical card and then install a physical card of the same type as the pre-configured card.

  • Cause 5: The clock signals of the card were incorrect.
    1. Power off and then power on the card to check whether the card can be registered or the trap is cleared after the card is registered.

      • If so, the fault is rectified.
      • If not, go to step 2.

    2. Replace the card and then check whether the trap is cleared.

      • If so, the fault is rectified.
      • If not, go to step 3.

    3. Collect trap, log, and configuration information, and contact technical support personnel.
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Updated: 2019-04-20

Document ID: EDOC1100039602

Views: 115587

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