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Log Reference

CloudEngine 8800, 7800, 6800, and 5800 V200R005C00

This document provides the explanations, causes, and recommended actions of logs on the product.
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NQA/4/TEST_FAILED

NQA/4/TEST_FAILED

Message

NQA/4/TEST_FAILED: NQA entry test failed. (OwnerIndex=[OwnerIndex], TestName=[TestName], TargetAddressType=[TargetAddressType], TargetAddress=[TargetAddress], OperStatus=[OperStatus], Index=[Index], HopIndex=[HopIndex], AddressType=[AddressType], Address=[Address], CompletionTimeMin=[CompletionTimeMin], CompletionTimeMax=[CompletionTimeMax], SumCompletionTime=[SumCompletionTime], ProbeResponses=[ProbeResponses], SentProbes=[SentProbes], SumCompletionTime2Low=[SumCompletionTime2Low], SumCompletionTime2High=[SumCompletionTime2High], LastGoodProbe=[LastGoodProbe], LastGoodPath=[LastGoodPath])

Description

The number of continuous NQA test failures reached the threshold.

The default threshold is 1, indicating that each time an NQA test fails, the log message is displayed.

Parameters

Parameter Name Parameter Meaning

OwnerIndex

Indicates the administrator of an NQA test instance.

TestName

Indicates the name of an NQA test instance.

TargetAddressType

Indicates the type of the destination address.

TargetAddress

Indicates the destination address.

OperStatus

Indicates the status of an NQA test instance.

Index

Indicates the index of the result table.

HopIndex

Indicates the hop index.

AddressType

Indicates the type of the source address.

Address

Indicates the source address.

CompletionTimeMin

Indicates the minimum RTT.

Possible Causes

Cause 1:

The destination address does not exist and the route is unreachable.

Cause 2:

The destination address exists, but the route is unreachable.

Cause 3:

The network delay is great, causing the RTT of the packet to be longer than the set timeout period.

Procedure

  1. Run the display this command in the NQA test instance view to check whether the destination address is correctly configured. If the destination address configuration is correct, go to Step 2. If the destination address is incorrect, run the destination-address command in the NQA test instance view to change the configuration. Then, perform the test instance again to check whether the test is successful.

    • If the test is successful, go to Step 5.
    • If the test fails, go to Step 2.

  2. Run the ping command in the NQA test instance view to check whether the route is reachable. If the route is reachable, go to Step 3. If the destination address is correct but the route is unreachable, run the display ip routing-table command to check the routing table and rectify the routing fault. Then, perform the test instance again to check whether the test is successful.

    • If the test is successful, go to Step 5.
    • If the test fails, go to Step 3.

  3. Run the timeout time command to change the timeout period according to the actual network condition. The value of time ranges from 1 to 60, in seconds. The default value 3 is recommended. You can run the display this command in the NQA test instance view to check the current timeout period. Then, perform the test instance again to check whether the test is successful.

    • If the test is successful, go to Step 5.
    • If the test fails, go to Step 4.

  4. Contact technical support personnel.
  5. End.
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Updated: 2019-04-20

Document ID: EDOC1100039602

Views: 125750

Downloads: 90

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