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Log Reference

CloudEngine 8800, 7800, 6800, and 5800 V200R005C00

This document provides the explanations, causes, and recommended actions of logs on the product.

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CONFIGURATION/4/hwCfgB2STransferFail: Failed to transfer the configuration file to (index=[index]) server [server-ip] through [transport-type] when automatically backing up the configuration.


The configuration file failed to be backed up to the server.


Parameter Name Parameter Meaning
Index Index of a server
ServerIP IP address of a server
TransportType File transmission mode, including FTP, TFTP, and SFTP.

Possible Causes

  • There is no reachable route to the server.
  • The password was incorrect.
  • The user name did not exist.
  • The path of the server did not exit.


  1. Run the ping command to test whether the server is reachable.

    • If the server cannot be pinged, check the routing configurations between the server and device.
    • If the server can be pinged, go to step 2.

  2. Configure the device as the client and to access the server using ftp or sftp to check whether the password is correct.

    • If the access to the server fails, the password is incorrect. Run the configuration file auto-save backup-to-server server-ip [ vpn-instance vpn-instance-name ] transport-type { ftp | sftp } user user-name password password [ path folder ] command to configure a correct password.
    • If the access to the server succeeds, the password is correct. In this case, go to step 3.

  3. Check the user name configurations on the server.

    • If the user name configurations are incorrect, reconfigure them.
    • If the user name configurations are correct, go to step 4.

  4. Check the path configurations on the server.

    • If the path configurations are incorrect, reconfigure them.
    • If the path configurations are correct, go to step 5.

  5. Collect log and trap messages and contact technical support personnel.
Updated: 2019-04-20

Document ID: EDOC1100039602

Views: 177257

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