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Log Reference

CloudEngine 8800, 7800, 6800, and 5800 V200R005C00

This document provides the explanations, causes, and recommended actions of logs on the product.

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SSH/5/SSHC_LOGIN_FAIL: SSH client login failed. (ServiceType=[ServiceType], FailedReason=[FailedReaso], UserName=[UserName], IPAddress=[IPAddress], VPNInstanceName=[VPNInstanceName].)


User login from an SSH client failed.


Parameter Name Parameter Meaning


Service type


Cause of the login failure


User Name


Client IP address


VPN instance name

Possible Causes

Cause 1:

The user name or password was incorrect.

Cause 2:

The SSH service was invalid.

Cause 3:

No public keys (ECC, DSA, and RSA) for authentication were saved on the server.

Cause 4:

A deny rule for the current IP address was configured in the ACL.

Cause 5:

The number of user connections on the SSH server reached the maximum.

Cause 6:

SSH users were not enabled to access the default directory on the SSH server.


  1. Cause 1:

    Contact the administrator to obtain the correct user name and password.

  2. Cause 2:

    Enable SSH on the server and ensure that the server is reachable.

  3. Cause 3:

    Configure public keys on the server for authentication.

  4. Cause 4:

    Check whether the ACL rules are correctly configured.

  5. Cause 5:

    Wait for other users to release connections or increase the maximum number of user connections on the server.

  6. Cause 6:

    Enable SSH users to access the default directory on the SSH server.

  7. Collect trap, log, and configuration information, and contact Huawei technical support personnel.
Updated: 2019-04-20

Document ID: EDOC1100039602

Views: 168871

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