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Log Reference

CloudEngine 8800, 7800, 6800, and 5800 V200R005C00

This document provides the explanations, causes, and recommended actions of logs on the product.

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CLI/4/UNLOCK_ERROR_FAIL: Failed to unlock the user-interface. (Task=[Task], Ip=[Ip-address], VpnName=[VpnName], User=[User-name], Reason=[Reason].)


A user interface failed to be unlocked.


Parameter Name Parameter Meaning
Task Index of a user channel type.
Ip User IP address. If a user logs in from a console interface, the IP address of the user is displayed as "**".
VpnName Name of the VPN to which a user belongs.
User Name of a user. When a user uses password authentication or the user name cannot be obtained, the user name is displayed as "**".
Reason Reason for the unlocking failure.

Possible Causes

After the user interface was locked using the lock command, the user entered the password. The password matching failed.


  • Enter the correct password.
Updated: 2019-04-20

Document ID: EDOC1100039602

Views: 171112

Downloads: 110

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