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Log Reference

CloudEngine 8800, 7800, 6800, and 5800 V200R005C00

This document provides the explanations, causes, and recommended actions of logs on the product.

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OSPF/4/NBR_RES_HELPER_STAT_CHG:The neighbor exits from the restart helper state. (RouterId=[RouterId], NbrIpAddr=[NbrIpAddr], NbrAddressLessIndex=[NbrAddressLessIndex], NbrRtrId=[NbrRtrId], NbrRestartHelperStatus=[NbrRestartHelperStatus], NbrRestartHelperAge=[NbrRestartHelperAge], NbrRestartHelperExitReason=[NbrRestartHelperExitReason])


The GR helper status of the OSPF neighbor changed.


Parameter Name Parameter Meaning


ID of the local router


IP address of the non-virtual interface


Interface index


ID of the neighbor router


New helper status


Remaining time for completing GR


Reason of exiting from the helper status

Possible Causes

During GR, the GR helper status of the router changed.


  1. Perform the following operations as required.

    • If the alarm was caused by manual master/slave switchover or the OSPF process restart by using GR, go to Step 3.

    • If the alarm was generated without any manual operation, go to Step 2.

  2. Contact technical support personnel technical support personnel.
  3. End.
Updated: 2019-04-20

Document ID: EDOC1100039602

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