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Log Reference

CloudEngine 8800, 7800, 6800, and 5800 V200R005C00

This document provides the explanations, causes, and recommended actions of logs on the product.

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FTPS/3/FTPS_TRS_FAIL:The user failed to transfer data. (UserName="[UserName]", IpAddress=[IpAddress], VpnInstanceName="[VpnInstanceName]", Reason="[Reason]")


The user failed to transfer files through FTP.


Parameter Name Parameter Meaning
UserName Indicates the user name.
IpAddress Indicates the IP address of a user.
VpnInstanceName Indicates the name of a VPN instance.
Reason Indicates the reason for the failure of file transfer.

Possible Causes

The user failed to transfer files through FTP.


  • Check whether the transmission connection is normal or whether both ends can ping through each other. If the connection is normal but the transmission fails, contact technical support personnel.
Updated: 2019-04-20

Document ID: EDOC1100039602

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