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Support Documentation

Log Reference

CloudEngine 8800, 7800, 6800, and 5800 V200R005C00

This document provides the explanations, causes, and recommended actions of logs on the product.
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MACSEC/1/hwMacsecRcvRspTimeout_active

MACSEC/1/hwMacsecRcvRspTimeout_active

Message

MACSEC/1/hwMacsecRcvRspTimeout_active: The MKA protocol status of the local interface becomes Down because the response message cannot be received during the timeout period.(IfIndex=[IfIndex], Role=[Role], Local Port=[LocalPort])

Description

If the MKA protocol is normal and heartbeat packets are not received, a log is generated.

Parameters

Parameter Name Parameter Meaning

IfIndex

Interface index

Role

Device role
LocalPort Local interface

Possible Causes

Cause 1. The interface goes Down and cannot receive heartbeat packets.

Cause 2: The peer end does not respond.

Procedure

  • Cause 1. The interface goes Down and cannot receive heartbeat packets.
    1. Restore the interface link status and check whether the alarm is cleared.

      • If the alarm is cleared, no further action is required.
      • If the alarm persists, go to step 2.

    2. Collect the alarm, log, and configuration information, and contact Huawei technical support personnel.
  • Cause 2: The peer end does not respond.
    1. Run the display interface command in any view to check the interface status on both devices.

      • If the interfaces on both ends are Up, the device re-negotiates with the peer device, and no action is required.
      • If one or both interfaces are Down, run the undo shutdown command in the interface view to configure both interfaces to go Up. If the alarm persists, go to Step 2.

    2. Collect the alarm, log, and configuration information, and contact Huawei technical support personnel.
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Updated: 2019-04-20

Document ID: EDOC1100039602

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