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VIRTUAL-PERCEPTION/2/hwVpVmDownloadProfileFault_active
Message
VIRTUAL-PERCEPTION/2/hwVpVmDownloadProfileFault_active:Failed to download the VM profile. (VMVlan=[VMVlan], VMMAC=[VMMAC], ProfileID=[ProfileId], IfIndex=[IfIndex], IfName=[IfName])
Parameters
| Parameter Name | Parameter Meaning |
|---|---|
VMVlan |
VLAN ID of the virtual machine |
VMMAC |
MAC address of the virtual machine |
ProfileID |
Profile ID |
IfIndex |
Interface index |
IfName |
Interface name |
Possible Causes
The virtual machine failed to obtain a profile, and therefore services are affected.
Procedure
- Run the display radius-server configuration command to check whether the RADIUS server is correctly configured. If not, configure the RADIUS server correctly.
- Run the vm-manager command to enter the VM management view. Run the display this command and check whether the group name configured using the radius server group (VM management view) group-name command is the same as the group name displayed in Step 1.
- Check whether the RADIUS server has the profile for the virtual machine. If not, add a profile for the virtual machine.
- Contact technical support personnel.
- End.
