DEVM/1/hwBoardFail_active
Message
DEVM/1/hwBoardFail_active: The board partially failed. (EntPhysicalIndex=[EntPhysicalIndex], EntPhysicalName=[EntPhysicalName], EntityType=[EntityType], EntityTrapFaultID=[EntityTrapFaultID], Reason=[Reason])
Parameters
| Parameter Name | Parameter Meaning |
|---|---|
EntPhysicalIndex |
Indicates the index of an entity. |
EntPhysicalName |
Indicates the name of an entity. |
EntityType |
Indicates the entity type.
|
EntityTrapFaultID |
|
Reason |
Indicates a possible cause. |
Possible Causes
Cause 1 (EntityTrapFaultID=[132137]): Chip instability.
Cause 2 (EntityTrapFaultID=[132162]): The fan model or power supply model does not match the device.
Cause 3 (EntityTrapFaultID=[132128]): Board PLL instability.
Cause 4 (EntityTrapFaultID=[132134]): LANSWITCH chip instability.
Cause 5 (EntityTrapFaultID=[132107]): Phy instability.
Cause 6 (EntityTrapFaultID=[132120]): IIC instability.
Cause 7 (EntityTrapFaultID=[132106]): Flash memory failed.
Cause 8 (EntityTrapFaultID=[132105]): The sensor on the board was faulty.
Cause 9 (EntityTrapFaultID=[132103]): Board RTC fault.
Cause 10 (EntityTrapFaultID=[132096]): Power supply abnormal.
Cause 11 (EntityTrapFaultID=[132186]): The forwarding engine buffer failed.
Cause 12 (EntityTrapFaultID=[132189]): A data channel fault occurred on the forwarding engine.
Cause 13 (EntityTrapFaultID=[132190]): The forwarding engine failed.
Cause 14 (EntityTrapFaultID=[132205]): The HiGig link on the board failed.
Cause 15 (EntityTrapFaultID=[132206]): A logic error occurs in the LPM table of the forwarding engine.
Cause 16 (EntityTrapFaultID=[132207]): The board clock fails.
Procedure
- Cause 1: Chip instability.
- Cause 2: The fan model or power
supply model does not match the device.
- Replace existing fans or power modules with ones that match the device.
- Cause 3: Board PLL instability.
- Reset the device. If the fault cannot be rectified, replace the device.
- Cause 4: LANSWITCH chip instability.
- Reset the device. If the fault cannot be rectified, go to step 2.
- Collect traps, logs, and configurations, and contact technical support personnel.
- Cause 5: Phy instability.
- Cause 6: IIC instability.
- Reset the device. If the fault cannot be rectified, go to step 2.
- Collect traps, logs, and configurations, and contact technical support personnel.
- Cause 7: Flash memory failed.
- Reset the device. If the fault cannot be rectified, go to step 2.
- Collect traps, logs, and configurations, and contact technical support personnel.
- Cause 8: The sensor on the board was faulty.
- Reset the device. If the fault cannot be rectified, go to step 2.
- Collect traps, logs, and configurations, and contact technical support personnel.
- Cause 9: Board RTC fault.
- If the faulty device is not reset or powered off and services are running normally, go to step 3.
- Power off and then power on the faulty device. If the fault persists, go to step 3.
- Collect traps, logs, and configurations, and contact technical support personnel.
- Cause 10: Power supply abnormal.
- If the faulty device is not reset or powered off and services are running normally, go to step 3.
- Power off and then power on the faulty device. If the fault persists, go to step 3.
- Collect traps, logs, and configurations, and contact technical support personnel.
- Cause 11: The forwarding engine
buffer failed.
- If the faulty device is not reset or powered off and services are running normally, go to step 3.
- Reset the device. If the fault cannot be rectified, go to step 3.
- Collect traps, logs, and configurations, and contact technical support personnel.
- Cause 12:
A data channel fault occurred on the forwarding engine.
- If the faulty device is not reset or powered off and services are running normally, go to step 3.
- Reset the device. If the fault cannot be rectified, go to step 3.
- Collect traps, logs, and configurations, and contact technical support personnel.
- Cause 13:
The forwarding engine failed.
- If the faulty device is not reset or powered off and services are running normally, go to step 3.
- Reset the device. If the fault cannot be rectified, go to step 3.
- Collect traps, logs, and configurations, and contact technical support personnel.
- Cause 14: The HiGig link
on the board failed.
- Reset the device. If the fault cannot be rectified, go to step 2.
- Collect traps, logs, and configurations, and contact technical support personnel.
-
Cause 15: A
logic error occurs in the LPM table of the forwarding engine.
- Collect traps, logs, and configurations, and contact technical support personnel.
-
Cause 16: The
board clock fails.
- Collect traps, logs, and configurations, and contact technical support personnel.
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