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Support Documentation

Log Reference

CloudEngine 8800, 7800, 6800, and 5800 V200R005C00

This document provides the explanations, causes, and recommended actions of logs on the product.

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SYSTEM/2/hwStorageUtilizationRisingAlarm_active

SYSTEM/2/hwStorageUtilizationRisingAlarm_active

Message

SYSTEM/2/hwStorageUtilizationRisingAlarm_active: The storage usage exceeded the pre-set overload threshold.(TrapSeverity=[TrapSeverity], ProbableCause=[ProbableCause], EventType=[EventType], PhysicalIndex=[PhysicalIndex], PhysicalName=[PhysicalName], RelativeResource=[RelativeResource], UsageType=[UsageType], SubIndex=[SubIndex], UsageValue=[UsageValue], Unit=[Unit], UsageThreshold=[UsageThreshold])

Description

Memory or storage usage was sampled for a period of time. In one sampling period (overload times x sampling interval), if each memory or storage usage sample exceeded the pre-set overload threshold, this alarm was generated.

Parameters

Parameter Name Parameter Meaning

TrapSeverity

Alarm severity

ProbableCause
Possible cause, values are as follows:
  • 75264:Memory usage exceeded the overload threshold.
  • 75265:Storage usage exceeded the overload threshold.
  • 75268:Storage usage exceeded the limit threshold.
  • 75269: The memory usage of a process exceeded the pre-set overload threshold.
  • 75270: The physical memory usage exceeds the overload threshold.

EventType

Alarm type

PhysicalIndex

Physical index

PhysicalName

Entity name

RelativeResource

Relevant resource name

UsageType

Overload type

SubIndex

Entity sub-index

UsageValue

Storage usage

Unit

Unit

UsageThreshold

Overload threshold

Possible Causes

Cause 1: The memory usage exceeded the pre-set overload threshold.

Cause 2: The storage usage of the storage medium exceeded the pre-set overload threshold.

Cause 3: The storage usage of the storage medium exceeded the pre-set limit threshold.

Cause 4: The memory usage of one process exceeded the pre-set overload threshold.

Procedure

  • Cause 1: The memory usage exceeded the pre-set overload threshold.
    1. Run the display memory threshold command to check the memory usage and its upper threshold.

      • If memory usage exceeds the overload threshold, go to Step 2.
      • If memory usage is below the overload threshold, go to Step 4.

    2. Delete unnecessary services and configurations to reduce memory usage, and then check whether the alarm is cleared.

      • If the recovery alarm is generated, the fault is rectified.
      • If this alarm persists, go to Step 3.

    3. Run the set memory threshold threshold-value [ restore restore-threshold-value ] [ slot slot-id ] command to adjust the memory overload threshold, and then check whether the alarm is cleared.

      • If the recovery alarm is generated, the fault is rectified.
      • If this alarm persists, go to Step 4.

    4. Collect log messages and contact technical support personnel.
  • Cause 2: The storage usage exceeded the pre-set overload threshold.
    1. Run the cdcommand to access the directory, and then run thedircommand to view the storage usage.

      • If storage usage is higher than the overload threshold, go to Step 2.
      • If storage usage is lower than the overload threshold, go to Step 3.

    2. Delete unnecessary files to reduce storage usage, and then check whether the alarm is cleared.

      • If the recovery alarm is generated, the fault is rectified.
      • If this alarm persists, go to Step 3.

    3. Collect log messages and contact technical support personnel.
  • Cause 3: The storage usage of the storage medium exceeded the pre-set limit threshold.
    1. Run the cdcommand to access the directory of a storage medium, and then run thedircommand to view the storage usage of the storage medium.

      • If storage usage of the storage medium is higher than the limit threshold, go to Step 2.
      • If storage usage of the storage medium is lower than the limit threshold, go to Step 3.

    2. Delete unnecessary files to reduce storage usage of the storage medium, and then check whether the alarm is cleared.

      • If the clear alarm is generated, the fault is rectified.
      • If this alarm persists, go to Step 3.

    3. Collect log messages and contact technical support personnel.
  • Cause 4: The memory usage of a process exceeded the pre-set overload threshold.
    1. Run the display memory command to check the process with the highest memory usage.
    2. Delete unnecessary services and configurations. After 1 minute, check whether the alarm is cleared.

      • If the clear alarm is generated, the fault is rectified.
      • If this alarm persists, go to Step 3.

    3. Collect log messages and contact technical support personnel.
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Updated: 2019-04-20

Document ID: EDOC1100039602

Views: 180988

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