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Log Reference

CloudEngine 8800, 7800, 6800, and 5800 V200R005C00

This document provides the explanations, causes, and recommended actions of logs on the product.

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RADIUS/4/RDS_TRAP_AUTH_SERVER_DOWN:The communication with the RADIUS authentication server fails. (Server=[ServerIpAddress],Vpn-Instance=[VpnInstance],Port=[ServerPort])


The communication with the RADIUS authentication server got interrupted.


Parameter Name Parameter Meaning


Indicates an IP address of RADIUS authentication server.


Indicates the VPN instance that the RADIUS authentication server belongs to.


Indicates the port number of the RADIUS authentication server.

Possible Causes

The state of RADIUS authentication server is down after maximum retransmission.


  1. Check whether the RADIUS server has been shutdown.

    • If the RADIUS server has been shutdown, please restart the RADIUS server.
    • If the RADIUS server has not been shutdown, go to step 2.

  2. Run ping command to check whether the RADIUS server is reachable.

    • If the RADIUS server is unreachable, you can configure a new server IP address in the RADIUS template.
    • If the RADIUS server is reachable, please collect configuration information, trap messages, and log messages, and then contact technical support personnel.

Updated: 2019-04-20

Document ID: EDOC1100039602

Views: 178768

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