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RADIUS/4/RDS_TRAP_AUTH_SERVER_DOWN
Message
RADIUS/4/RDS_TRAP_AUTH_SERVER_DOWN:The communication with the RADIUS authentication server fails. (Server=[ServerIpAddress],Vpn-Instance=[VpnInstance],Port=[ServerPort])
Parameters
| Parameter Name | Parameter Meaning |
|---|---|
Server |
Indicates an IP address of RADIUS authentication server. |
Vpn-Instance |
Indicates the VPN instance that the RADIUS authentication server belongs to. |
Port |
Indicates the port number of the RADIUS authentication server. |
Procedure
- Check whether the RADIUS server has been shutdown.
- If the RADIUS server has been shutdown, please restart the RADIUS server.
- If the RADIUS server has not been shutdown, go to step 2.
- Run ping command to check whether the RADIUS server
is reachable.
- If the RADIUS server is unreachable, you can configure a new server IP address in the RADIUS template.
- If the RADIUS server is reachable, please collect configuration information, trap messages, and log messages, and then contact technical support personnel.
