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Log Reference

CloudEngine 8800, 7800, 6800, and 5800 V200R005C00

This document provides the explanations, causes, and recommended actions of logs on the product.
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PTP/4/HWPTPCLOCKSOURCECHANGE

PTP/4/HWPTPCLOCKSOURCECHANGE

Message

PTP/4/hwPtpClockSourceChange: Time source changed. (hwPtpOldMasterClockId=[hwPtpOldMasterClockId],hwPtpCurrentMasterClockId=[hwPtpCurrentMasterClockId],hwPtpPortIfIndex= [hwPtpPortIfIndex], hwPtpPortOldSourcePortNum = [hwPtpPortOldSourcePortNum], hwPtpPortSourcePortNum = [hwPtpPortSourcePortNum], hwPtpOldPortName = [hwPtpOldPortName], hwPtpPortName = [hwPtpPortName])

Description

The clock source changed.

Parameters

Parameter Name Parameter Meaning

hwPtpOldMasterClockId

ID of the old master clock.

hwPtpCurrentMasterClockId

ID of the current master clock.

hwPtpPortIfIndex

Port index of the current clock source.

hwPtpPortOldSourcePortNum

Port number of the old clock source.

hwPtpPortSourcePortNum

Port number of the current clock source.

hwPtpOldPortName

Port name of the old clock source.

hwPtpPortName

Port name of the current clock source.

Possible Causes

Cause 1: Clock attributes of the device were changed, leading to the master clock switchover.

Cause 2: The link was faulty or an interface went Down, leading to the master clock switchover.

Procedure

  1. Run the display ptp all command in any view to check whether any interface is faulty.

    • If an interface is faulty, the link is faulty or the interface is Down. Go to step 3.

    • If no interface is faulty, go to step 2.

  2. Run the display this and display ptp all config commands in the interface view to check whether the clock attributes of the device and interface were changed.

    • If so, go to step 4.

    • If not, go to step 3.

  3. Collect alarm information, log information, and configuration of the device, and contact technical support.
  4. End.
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Updated: 2019-04-20

Document ID: EDOC1100039602

Views: 122973

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