SYSTEM/2/hwPatchInstallFail_active
Message
SYSTEM/2/hwPatchInstallFail_active: Patch operation failed.(SlotIndex=[SlotIndex], PatchIndex=[PatchIndex], PackageName=[PackageName], PackageVersion=[PackageVersion], FailReason=[FailReason])
Parameters
| Parameter Name | Parameter Meaning |
|---|---|
SlotIndex |
Board index |
PatchIndex |
Patch package index |
PackageName |
Patch package name |
PackageVersion |
Patch package version |
FailReason |
Alarm cause |
Possible Causes
Cause 1: Failed to read the patch file configuration information.
Cause 2: Failed to obtain the patch file.
Cause 3: The patch memory space was insufficient.
Cause 4: The patch conflicted with the previous patch package.
Cause 5: The patch version was incorrect.
Cause 8: Failed to automatically synchronize the patch package.
Cause 9: The configuration of the patch and patch unit within the system was inconsistent with the patch configuration issued by the command.
Procedure
- Cause 1: Failed to read the patch file configuration information.
- Cause 2: Failed to obtain the patch file.
- Cause 3: The patch memory space was insufficient.
Collect log information and configuration information, and then contact technical support personnel.
- Cause 4: The patch conflicted with the previous patch package.
Collect log information and configuration information, and then contact technical support personnel.
- Cause 5: The patch version was incorrect.
- Cause 8: Failed to automatically synchronize the patch
package.
Manually copy the patch package to the corresponding board.
- Cause 9: The configuration of the patch and patch unit
within the system was inconsistent with the patch configuration issued
by the MML command.
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