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Log Reference

CloudEngine 8800, 7800, 6800, and 5800 V200R005C00

This document provides the explanations, causes, and recommended actions of logs on the product.

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DEVM/1/hwBrdTempFatalAlarm_active: The board temperature exceeded the fatal alarm threshold.(EntPhysicalIndex=[EntPhysicalIndex], EntPhysicalName=[EntPhysicalName],EntityThresholdType=[EntityThresholdType], EntityThresholdCritical=[EntityThresholdCritical], EntityThresholdCurrent=[EntityThresholdCurrent], EntityTrapFaultID=[EntityTrapFaultID], Reason=[Reason])


The board or card temperature exceeded the fatal alarm threshold.


Parameter Name Parameter Meaning
EntPhysicalIndex Indicates the entity index.
EntPhysicalName Indicates the entity name.
EntityThresholdType Indicates the threshold type of the entity.
EntityThresholdCritical Indicates the temperature threshold of the entity.
EntityThresholdCurrent Indicates the current temperature.
Indicates the error code.
  • 143872
Reason Indicates a possible cause.

Possible Causes

Cause 1 (EntityTrapFaultID=[143872]): The board temperature was extremely high.

Cause 2 (EntityTrapFaultID=[143873]): The card temperature was extremely high.


  1. Check whether the air filter of the fan is blocked.

    • If so, clean the air filter.

    • If not, go to step 2.

  2. Check whether the ambient temperature is too high.

    • If so, reduce the ambient temperature.

    • If not, go to step 3.

  3. Check whether the fan is faulty.

    • If so, rectify the fan fault.

    • If not, go to step 4.

  4. Collect traps, logs, and configurations, and contact technical support personnel.
Updated: 2019-04-20

Document ID: EDOC1100039602

Views: 168889

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