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Alarm Handling

AR100, AR120, AR160, AR1200, AR2200, AR3200, and AR3600 V300R003

This document provides the trap description, attributes, parameters, impact on the system, possible causes, procedures, and references. This document provides a complete set of traps, through which intended readers are kept of the running status of the device so as to locate faults.
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ARP_1.3.6.1.4.1.2011.5.25.123.2.11 hwEthernetARPRemoteBackupFailAlarm

ARP_1.3.6.1.4.1.2011.5.25.123.2.11 hwEthernetARPRemoteBackupFailAlarm

Description

ARP/4/ARP_NO_ACCORD_TRAP: OID [OID] The remote ARP entry backup fail. (Mainif name=[OCTET]).

Remote backup of ARP entries failed.

Attribute

Alarm ID Alarm Severity Alarm Type

1.3.6.1.4.1.2011.5.25.123.2.11

Warning

qualityOfServiceAlarm(3)

Parameters

Name Meaning

OID

Indicates the MIB object ID of the alarm.

Mainif name

Name of the interface that reported the trap

Impact on the System

If this trap is generated, an error occurs in the message queue of the remote device (backup device), so that the backup device fails to process ARP entries backed up from the master device, causing service interruption on the backup device.

Possible Causes

The backup device detected a failure to process remote backup ARP messages, for example, backup messages failed to enter the message queue.

Procedure

  1. Run the display message-queue command to check information about message queues to see if the ARP message queue is full.

    • If the ARP message queue is full, go to Step 3.
    • If the ARP message queue is not full, go to Step 2.

  2. Run the display arp command to check information about ARP entries to see if the ARP entries on the master and backup devices are consistent.

    • If the ARP entries on the master and backup devices are consistent, go to Step 4.
    • If the ARP entries on the master and backup devices are inconsistent, run the batch-backup service-type arp now command on the master device to back up ARP entries again, in the case services are not affected.

  3. Collect alarm information and configuration information, and then contact technical support personnel.
  4. End.
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Updated: 2019-03-06

Document ID: EDOC1100041475

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